Ada
Sutton,#2Consumer Comment
Sat, June 11, 2005
This gov't agency aims to ensure safety in medical devices, but will not help one get a refund, etc. If anyone out there has experienced the same problem (in Canada), they too can fill out and submit a voluntary Medical Devices Problem Report form. The form can be found in http://www.hc-sc.gc.ca/hpfb/inspectorate/rep_md_prob-rap_prob_im_tc_e.html And the Guidance Document to aid in filling out the fields and that indicates where to mail/fax the form is in http://www.hc-sc.gc.ca/hpfb/inspectorate/man_vol_pro_rep_md_e.pdf
Robert
Rochester,#3Consumer Comment
Sun, June 05, 2005
Ada... if you are having problems with a medical device you can contact Device Surveillance Division of the Medical Devices Bureau, at (613) 954-028 This is the government agency in Canada that regulates medical devices. This PDF file http://dsp-psd.communication.gc.ca/Collection/H12-39-1-1E.pdf lists all of the phone numbers you can call. Hope it helps.