- Report: #1480661
Complaint Review: Bavarian Inn Frankenmuth Mi - Frankenmuth Michigan
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Bavarian Inn Frankenmuth Mi
Frankenmuth, Michigan, United States
Web:
Bavarianinn.com
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Bavarian Inn Frankenmuth Mi Covered up the conditions of the rooms Frankenmuth Michigan
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Do not go there. A few years back I found bugs. So I took them to management; they said a Kim would call. He did not. Next booking for Easter with kids; room poured black smoke. Kim lied and covered it up; refused to give refund and made it look like it was me to owners! Lucky I have pictures!!
Had to stay again due to daughters competition; I booked 6 months in advance was told if I paid in advance we would be gaurunteed our room and floor; so I did. Upon arrival they gave our room away and gave us one on the ground with broken air conditioning. When I asked to be moved this Kim man came in our room screaming and harassing us. I told him to leave; and lucky my husband came out.
We did not have an option but to stay. He followed us around all weekend; he had his employees harass us; he has alot of issues; one being he is in denial and lied about the circumstances to management. The man is a huge weirdo. He touched my children; very greasy. I told the owner to keep him away from us; and he still followed us around each time we turned around.
He the lied to the owner and made up a story that I was not nice to the front desk girl. These people are like a pack of scavengers! If you cannot tun a hotel right then get out of the business; the rooms have gone downhill. My husband and I got engaged there. Nd has our party there; no issues 25 years ago. But now since this greasy Kim runs it; it looks trashy and dirty; even the pools are full of urine and dirty; just disgusting.
