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  • Report:  #457709

Complaint Review: BBG International Satellite Communications - San Ysidro California

Reported By:
- miami, Florida,
Submitted:
Updated:

BBG International Satellite Communications
511 E. San Ysidro Box 1770 San Ysidro, 92173 California, U.S.A.
Phone:
800-975 0762
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
While I was in London on May 12 I made an international phone call using a phone that was in my hostel. The first phone call lasted less than 30 seconds because I dialed the incorrect number and hung up. The second phone call was about 10 minutes. When I returned to the states I checked my credit card bill to find that they charged $119.70. It was $41.91 for the first phone call and $76.84. When I called the company they couldn't explain to me exactly how the charges work but when I threaten them with complaints to the BBB, FTC, and FCC they told me they could cut the charges by 50%. I think this is still a ridiculous amount for 2 phone calls lasting about 10 minutes. They told me that if I tried to fight it they would take their refund back.

I have filed complaints with the BBB, FTC, and FCC but I'm not sure where to go from here. I googled this company and so many others have been ripped off. This company is such a scam and people need to know. I also tried to file a complaint with my credit card company but they said they can't do anything about it. Do not use this company!!!

Jpani

miami, Florida

U.S.A.


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