- Report: #680408
Complaint Review: BB&T Bank - Clearwater Florida Florida
Reported By:
I cant Believe hes back at it -
new port richey, Florida, USA
Submitted:
Updated:
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Author Not Confirmed
Why?
BB&T Bank
Clearwater Florida, 34654 Florida, United States of America
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BB&T Bank Rip off this bank has a fee scam you need to avoid Clearwater Florida, Florida
I put 500 in a new account with bb&T and here is how i ended up owing money to this scam bank
500 deposit
Balance 500
350 check 1001
Balance 150
54 7 / 11 gas
balance 96
40atm with draw
balance 56
6 starbucks
balance 50
49 atm purchase
balance 1.00
2.00 fee for using bank atm
Neg balance -1.00
okay so the bank charges me 2 dollars to see my balace at the atm machine yes a bb& t atm machine. then they hold the atm purchase so they can then later fee me.
they charged me a fee for the balance inquary of 35.00 then they applied the atm charges after the fee so they could get another 70.00 in fees then charge me another 70 for the same fees.
I found this out after i deposited another 500.00.
end total i deposit 1000.00 they steal 175.00 in fees because they have a fee attached to the statement on the atm machines..
They tell me they understand and that they would be upset as well but its the way the banking works. too bad so sad next please.
If reading this stops one person from opening an account there i have not wasted my time. go anywhere else but this bank, please!!!
they know that know one person will take them to court over 70 dollars but if we dont do business there they wont be open long!
4 Updates & Rebuttals
Just a normal guy
Maryland,United States of America
few pointers
#2Consumer Comment
Mon, January 10, 2011
1. Don't run your balance so close.
2. Keep a register.
3. READ disclosures.
4. With most banks, when it comes to refunding overdraft fees, a matrix in a software system is used. The employee you're talking to is basically plugging in numbers, and if that says no, that's all they can do. They don't have authority to refund fees just because you think they should and are under HEAVY pressure not to even ask their supervisors for any more than that.
Steve
Bradenton,Florida,
U.S.A.
This is BS, I bank at BB&T, no problems ever.
#3Consumer Comment
Sun, January 09, 2011
This person is just another example of someone who doesn't keep an accurate register, and/or doesn't pay attention to the terms and conditions of the account. I have had one of my accounts at BB&T for over 4 years now and have never had a problem. Not one.
I can tell you that BB&T does charge a $1 fee if you do ONLY a "balance inquiry" at the ATM. All banks do as far as I have seen.
Whenever you do any other type of ATM transaction at a BB&T ATM, as a BB&T customer, the current available balance is included on the transaction reciept for free.
So, WHY were you checking your available balance via the ATM? Do you not maintain a checkbook register?
That is the problem here.
No rip off.
Ronny g
North hollywood,California,
USA
Actually coast..the register is useless...
#4Consumer Comment
Sun, January 09, 2011
..in this case...
How does the register know the bank is charging anything for this customer to check the balance at an ATM which is of the bank of the account holder? It seems the charges to check the balance is what brought the customer over by one dollar.
Now I agree..those if us who are perfect and never make the mistake of TRUSTING our bank, may not assume the simple asking at the ATM machine of our bank would charge us a fee if we click on "yes" to see our balance...but nonetheless, this has NOTHING to do with a register. So go suckle up with your friends Steve and I am the law and find another victim to belittle..this one has a legit complaint.
coast
USAProblem solved
#5Consumer Comment
Sun, January 09, 2011
Refer to your check register instead of the ATM for the account balance.
