- Report: #267579
Complaint Review: BB&T Bank - Rockville Maryland
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BB&T Bank
404 King Farm Blvd Ste 120 Rockville, 20850 Maryland, U.S.A.
Phone:
301-926-9278
Web:
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BB&T Bank Strange charges, verbal abusive to a customer, called a liar and trouble maker ripoff Rockville Maryland
This report is about bad banking and unfair treatment. A account holder has gotten nothing but complete and utter disrespect when asking if the bank could cancel a atm card and the account holder got yelled at, told she was a liar. The manager at the bank suggested that she should part ways with bb&t, then threatened to shut down the account himself. A employee from the bank also told her that she should have at least 1000 dollars in the bank or they would charge a fee. The employees lied, the management lied and took the employees side almost immediately.
When the account holder went above the branch managers head, again that person pushed it aside, and treated it like a non issue. Disrespect is what was given nearly everytime the bank was visited.
doug
oakland, Maryland
U.S.A.
When the account holder went above the branch managers head, again that person pushed it aside, and treated it like a non issue. Disrespect is what was given nearly everytime the bank was visited.
doug
oakland, Maryland
U.S.A.
2 Updates & Rebuttals
Katelyn
Springfield,Virginia,
U.S.A.
Hmm
#2UPDATE Employee
Tue, August 21, 2007
Although I don't have an idea of which branch/manager you're speaking of, I do personally know the "manager of the managers"-I work in a branch close to Rockville. I would like to know exactly who you spoke to above the manager in the branch, because the person I know in that position handles complaints very well.
Prissy
Atlanta,Georgia,
U.S.A.
BB&T
#3Consumer Comment
Wed, August 15, 2007
Yeah ? So switch banks. Find one who will give you the respect you deserve.
