Rick
Irving,#2Author of original report
Tue, March 17, 2009
If you would like the contact name and email address drop me an email at (((Redacted))). She is very serious about pursuing him. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Chris
NASHVILLE,#3Consumer Suggestion
Thu, October 23, 2008
It seems that he likes repeating his no-refund payment clauses so why wouldn't he agree to a completion clause or similar performance clause. Ask him to add a completion clause to the contract such as all work to be completed by x date or a complete (or partial) refund will be required. Or a penalty clause that if the work is not completed by x date then he will refund X$ per week or not be paid an additional X$ per late week. If he won't agree to this then you probably need to find the service you need elsewhere...
Ben
Delavan,#4REBUTTAL Owner of company
Tue, August 26, 2008
This is a business, and as such, there are contract agreements and policies that I expect clients to follow in order to keep the work flow moving forward. One of those policies, that has been posted in plain sight on my policies page and unchanged since January of 2008, states that if you file a dispute with paypal, or submit a credit card chargeback - and lose - I charge an additional fee of $400 before anymore work is performed, and any files are released to you. My clients ready the policies and agree to them when they sign the contract - and yet .... there are always a few who decide that the rules dont apply to them. They file disputes because it takes a little longer to complete the work that what was originally expected, and feel they are immune to the $400 rule - so they do not pay it. As a result, I do not finish their site, nor do I give a refund, or hand over any of the finished work. They know this upfront, and its their choice to accept these rules before even entering into an agreement and paying 1 penny to me for services, but yet can accuse me of being a rip off or scam simply because they cannot follow the rules. When you go over on your cell phone minute - you are charged a fee. It is in the contract, and you agree to it. So if you go over your minutes and get hit with an additional charge on your bill - and shut your phone off if you dont pay it - who's fault is it. Yours ... or is the cell phone company a scam and rip off? Its the same theory here. Read and understand the policies, follow the rules, and everyone wins. Or you can thinking that rules dont apply to you, and pay the consequences.