- Report: #691282
Complaint Review: Beach Buffers Full Service Car Wash and Detail Center - Myrtle Beach South Carolina
Reported By:
Anonymous -
Myrtle Beach, South Carolina, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Beach Buffers Full Service Car Wash and Detail Center
3660 Renee Drive Myrtle Beach, 29579 South Carolina, United States of America
Phone:
(843) 236-9274
Web:
www.beachbufferscarwash.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Beach Buffers Full Service Car Wash and Detail Center Owners Ken and Marcia LaPoint CAUTION BEFORE CALLING OR GOING! Owners ARE UNPROFESSIONAL! Myrtle Beach, South Carolina
Business
owner mistook me for someone else on the phone, and was extremely rude,
violent, unprofessional and inappropriate.
I called Beach Buffers to make an appointment for a car detail. I spoke
with owner, Ken LaPoint. Initially he was accommodating and
professional. I requested a car detail the following day. He said he
would be able to do it. I told him I used his services in the past, and
was a returning customer. He asked what kind of car, and how much he
charged me. I told him and he said he was trying to remember me. Then
he said, "you haven't been here in ages" (like it was a crime, and he
was really offended).
I replied, "Yes, it's been a while, because I had
some hardships with work, and I was not able to afford getting my car
detailed." His tone of voice, and attitude changed, and he became very
aggravated! He said, "No, I won't do your car, I told you last time not
to come back"! I was taken by surprise, and in shock! My feelings were
hurt, and I tried to explain I was never told not to return to the
business.He became increasing violent, even yelling and saying, "I
remember who you are, you're real picky."Honestly, I think anyone
paying $200 for a car detail is going to be 'picky'! I said, "I'm
sorry, but I think you have me mistaken with someone else." However, he
was not cooling down. He continued on a rampage repeating the above
information. I said "Oh, Ok, thank you" and hung up!
