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  • Report:  #1303918

Complaint Review: Beauty Basics La Jolla Ca. - La Jolla California

Reported By:
Don - Davis, California, USA
Submitted:
Updated:

Beauty Basics La Jolla Ca.
**** ** ***** **** La Jolla, 92037 California, USA
Phone:
8009614708
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

When I purchased the five dollar entry product for skin care, I made the simple start up purchase to try out the product. When making the purchase through the  Basic Beauty website, I entered windows on their website which would not let me back out.   In the end, the five dollar purchase "locked up"  disallowing me from canceling my purchase, when at the last moment I noticed that reoccurring purchases would be mailed to me.   I  tried various ways to back out of the entire purchase screen, but the website would not allow me.  Unable to back out, I finally just closed the screen.   Sure enough, not checking my credit card transactions on time, I became aware that my five dollar start up purchase had become $200.00 (98.95x2) monthly reoccurring purchases, non refundable,  because my complaint came ten days over their 15 day return policy.    Making it hard to cancel the order at the start was a slick start on their part.   Learn from my mistakes.  



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