- Report: #1219916
Complaint Review: Beauty & Truth - Troy Michigan
-
Author Not Confirmed
Why?
Beauty & Truth
2619 Industrial Row Dr Troy, 48084 Michigan, USA
Phone:
866-710-5109
Web:
www.findbeautyandtruth.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Beauty & Truth Worthless Liars Troy Michigan
I have been disputing these charges since 2/1315. Here is what I wrote to my credit card company:
Attached please find 7 Exhibits related to charges on 2/10/15 for $88.49 (referred hereafter as WRINKLE) and 2/12/15 for $79.95 (hereafter referred to as OXY). Please refer to Exhibit 1. Both cosmetic products were ordered from a company that goes by the name Beauty & Truth.
Please refer to Exhibits 2-4 for OXY, which was ordered on 1/24/15, shipped on 1/27/15, received 2/2/15 and canceled via phone on 2/13/15 (cancel #333-211715). There were 3 days expended due to shipping; 6 days expended due to delivery; and, 11 days for use prior to cancellation.
Please refer to Exhibits 5-7 for WRINKLE, which was ordered 1/24/15, shipped on 1/27/15, received on 1/30/15 and canceled via phone on 2/13/15 (cancel #150-211691. There were 3 days expended due to shipping; 3 days expended due to delivery; and, 14 days for use prior to cancelation. HOWEVER, the directions for OXY stated that it had to be used in combination with WRINKLE. Thus, I did not begin using OXY until WRINKLE was delivered on 2/2/15.
NOTE: the cancel process was automated via phone at 866-710-5109. I was issued 2 cancel #s via a machine, not a human. There was no information provided by the machine cancelation regarding returning the product. I would be happy to return these lousy products, but I have never been provided with information regarding a return address.
