- Report: #1057901
Complaint Review: Bedroom Furniture Discounts - Internet
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Author Not Confirmed
Why?
Bedroom Furniture Discounts
344 West 38th Street Room 602, New York, NY10018 Internet, USA
Phone:
646-571-0926
Web:
diningroomsoutlet.com
Categories:
Business Rating:
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Bedroom Furniture Discounts Terrible Service and still waiting for product to ship (after 2 months!) Internet
It is now the 5th week after I ordered a dining set from Bedroom furniture Discounts/ Dining Rooms Outlet. After no more than 2 weeks, the product is supposed to ship, according to their website. However, it is over a month later and my product still hasn't left their warehouse.
According to their staff (Sierra and Jeff), ALL parts to my dining set arrived to the warehouse by wk 2. And they kept promising it would ship "next week". However, that has turned out to be all lies.
Eventually, I asked for their corporate office's contact info, but they gave me a nonexistant email address.
Do NOT buy from these people if you actually want the furniture you ordered from them!!!!!!!
They will give you the run-around and provide absolutely no reason to believe they will deliver on their promises. Per the other complaints people have posted, you really do get what you pay for, unfortunately. I will be purchsing from a local vendor next time as well.
1 Updates & Rebuttals
Bedroom Furniture Discounts
New York,New York,
Bedroom Furniture Discounts Corporate Office Response
#2UPDATE Employee
Mon, June 17, 2013
Dear Sir/Madam,
We are very sorry to hear about any delay that is associated with your order. Yes, the large majority of our orders are shipped out within the first 2 weeks after an order is placed but sometimes an unexpected delay may occur. We at Bedroom Furniture Discounts are very sorry for any inconveniece that you have experienced and the corporate office wants to make sure that everything is resolved for you. If you have not already been in contact with a manager at our corporate office please call 212-518-2752 ext 202 or 211 and a manager will gladly speak with you about your order. Thank you and God Bless,
Bedroom Furniture Discounts
