beeyond
United States of America#2REBUTTAL Owner of company
Thu, April 15, 2010
We are sorry to hear that this customer had to go to this length to report this situation. We offered a warrantied engine, but he decided to go onto "craigslist" to buy an engine that was built by CJ aka HID TUNING which was suppose to be a shop that went of business years ago. CJ who is the owner sold him the engine via a personal sale since his business went out of business so he had to work out of his garage. Upon the installation Beeyond Engineering found that there was a hair line crack and/or coolant tube crack in the center part of the engine. CJ who sold this customer the engine inspected it and towed it out of the shop. Obviously the customer had to pay for the engine install beeyond engineering did since we were finished with it already minus the crack. From here on out CJ and the customer proceeded to fix the leak and start it since they denied us to repair the problem altogether. After they got it running the engine blew up 2-3 weeks later(Beeyond Engineering obviously warned him about this engine not lasting/enduring since it was poorly built and due to the leak). With all this said, in the 1st place....this customer had signed and read our policy of bringing in his own parts/motor which Beeyond Engineering does NOT warranty and/or guarantee. This is the reason he knew he did wrong by purchashing his own engine via craigslist.
This customer is being sued at the moment by Beeyond Engineering's attorney for harassment and false reporting a business for doing bad business. He will see to it very soon.............
Thanks for readying.............
visit us: www.beeyondeng.com
beeyond
United States of America#3REBUTTAL Owner of company
Thu, April 15, 2010
We are sorry to hear that this customer had to go to this length to report this situation. We offered a warrantied engine, but he decided to go onto "craigslist" to buy an engine that was built by CJ aka HID TUNING which was suppose to be a shop that went of business years ago. CJ who is the owner sold him the engine via a personal sale since his business went out of business so he had to work out of his garage. Upon the installation Beeyond Engineering found that there was a hair line crack and/or coolant tube crack in the center part of the engine. CJ who sold this customer the engine inspected it and towed it out of the shop. Obviously the customer had to pay for the engine install beeyond engineering did since we were finished with it already minus the crack. From here on out CJ and the customer proceeded to fix the leak and start it since they denied us to repair the problem altogether. After they got it running the engine blew up 2-3 weeks later(Beeyond Engineering obviously warned him about this engine not lasting/enduring since it was poorly built and due to the leak). With all this said, in the 1st place....this customer had signed and read our policy of bringing in his own parts/motor which Beeyond Engineering does NOT warranty and/or guarantee. This is the reason he knew he did wrong by purchashing his own engine via craigslist.
This customer is being sued at the moment by Beeyond Engineering's attorney for harassment and false reporting a business for doing bad business. He will see to it very soon.............
Thanks for readying.............
visit us: www.beeyondeng.com