- Report: #1342129
Complaint Review: BeFrugal.com - Internet
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Author Confirmed
Why?
BeFrugal.com
Internet, USA
Web:
befrugal.com
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BeFrugal.com Dishonest and Unhelpful Company, DO NOT USE Boston, Massachusetts Internet
I placed an order on October 23, 2016 on Walmart.com using my cell phone. I made sure I was signed into my befrugal.com account and clicked on the 4% cash back link. I then sent in a cash back inquiry on November 7, 2016. They requested I send in my order information which I quickly did. They then put in an inquiry to Walmart.com in which the cash back was pending an investigation.
On December 4,2016 I finally received the cash back but then they deducted it stating , "We have learned that the investigation was denied. This may have been result of clicking on any links or popups outside the BeFrugal brower window, searching using an outside site, using a coupon code offer not listed on BeFrugal, having another site's toolbar active, ect".
I did not use a coupon code or any kind of coupon, I did not click on any popups and I purchased the item in a timely manner. BeFrugal suggested that maybe I left the item in my cart and left it there for some time then purchased it. It took me 7 minutes from the time I clicked on the link to purchasing the item since I called Walmart.com and asked what was the time stamp on my order. I stated this to BeFrugal and again they dismissed it and stated that Walmart could not track my purchase therefore BeFrugal could not issue the cashback since they will not be receiving a commission from my purchase.
I followed their rules
