- Report: #1394539
Complaint Review: bella serata - Internet
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Author Not Confirmed
Why?
bella serata
Internet, USA
Web:
bellaserata.com
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bella serata tied to Steph Curry's wife Charged my bank acct $89.95 & $84.95 after I order SAMPLE size only for $9.95 texas and florida
In my FaceBook newsfeed I saw a business adventure that Steph Curry's wife had started for skin care. I looked at the link along with all of the supposed testimonials. The site offered a trial size of Bella Serata, so I ordered this for my mother via Facebook on Aug 5th 2017. It came but she never opened it, saying she didn't want it.
Ok, no problem I thought, it's just a sample. On Aug 21st, 2 charges were deducted from my checking acct. $89.03 & 84.94. I immediately looked up this product and realized it had several complaints with the same scenario. I called a number located from their website 877.594.2394 s/w Ashley agent#374 who explained to me that I had 14 days to call and cancel the acct. After a series of questions where you must respond "no thank you", she cancelled the acct and offered a 35% refund (which is $32.85 & $32.83).She stated to allow 3-5 business days for the refund depending on my bank and that I would receive a refund email.
Even though the product has not been opened, you cannot return the product. TOTAL SCAM! I'm writing this because I rarely open links on FaceBook for this very reason and now I'm out of $108.29 for a product that my mother never wanted in the first place. Please post my story so that others can be aware of BELLA SERATA and this unfortunate situation.
