- Report: #929041
Complaint Review: Belle Tire - Portage Michigan
Reported By:
Kevin -
Kalamazoo, Michigan, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Belle Tire
Belle Tire 6283 Westnedge Ave Portage, 49024 Michigan, United States of America
Phone:
269-323-4600
Web:
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Belle Tire $400 in labor to install catalytic converters. Lentz on Riverview Dr. Charged $50 Portage, Michigan
I called and asked how much it would be to install a catalytic converter system that I ordered from Magnaflow for my Lincoln LS. They said $100-$120 over the phone. I also had two new O2 sensors so they didn't have to pull the old ones out. I get there and they want $400 just to put them in because "its a total different ball game with a dual cat system". How is it a different ball game? Yea you have 4 bolts instead of two, they thought I was an idiot.
I immediately called Lentz on Riverview Dr. in Kalamazoo (just down a few miles) they said $50-$100 over the phone. And guess what they stuck to the price they gave me. Honest group of guys down at Lentz. I was so pleased I bought all of them breakfast, and still saved a bunch of money.
Kevin
Kalamazoo, MI
I immediately called Lentz on Riverview Dr. in Kalamazoo (just down a few miles) they said $50-$100 over the phone. And guess what they stuck to the price they gave me. Honest group of guys down at Lentz. I was so pleased I bought all of them breakfast, and still saved a bunch of money.
Kevin
Kalamazoo, MI
1 Updates & Rebuttals
Belle Tire
Allen Park,Michigan,
United States of America
Response from Belle Tire
#2UPDATE Employee
Wed, August 22, 2012
Thank you for sharing your recent experience with Belle Tire. We appreciate you taking the time to bring this issue to our attention and would like to investigate your experience. Unfortunately, we would need a bit more information to be able to locate the estimate and respond to this exact circumstance.
We strive to provide our customers with honest service at the lowest prices and we regret that you do not feel that you received that.
We apologize that we were not able to meet your automotive needs during your recent visit. We would appreciate the opportunity investigate your experience. If you would like to provide us with additional information so that we may follow up, please feel free to contact our Customer Service Department in our Corporate Office directly.
