Hubbard
Norcross,#2Author of original report
Sat, January 05, 2008
Once I reached upper management at Beltmann, they were more than apologetic, hand delivered my dinette set and refunded my delivery charge. I was also assured the person I had been in contact with previously was counseled about appropriate customer service. I simply needed to reach someone else other than Ms. McCowin in order to get delivery within a day!
Hubbard
Norcross,#3Author of original report
Sat, January 05, 2008
Once I reached upper management at Beltmann, they were more than apologetic, hand delivered my dinette set and refunded my delivery charge. I was also assured the person I had been in contact with previously was counseled about appropriate customer service. I simply needed to reach someone else other than Ms. McCowin in order to get delivery within a day!
Hubbard
Norcross,#4Author of original report
Sat, January 05, 2008
Once I reached upper management at Beltmann, they were more than apologetic, hand delivered my dinette set and refunded my delivery charge. I was also assured the person I had been in contact with previously was counseled about appropriate customer service. I simply needed to reach someone else other than Ms. McCowin in order to get delivery within a day!