trina
las vegas,#2Consumer Suggestion
Thu, September 19, 2002
BCC took my money too. I went to the bank and put a stop payment on the draft and they were able to take my money anyway. I filed and unauthorized draft complaint. The bank sent the draft back to BCC as unpaid and refunded me my money. The snakes at BCC tried calling me today and stating that they needed to know if my account was still open so they could refund me my money. I told them to give me their information and I would give it to the bank. The unprofessional jerk started arguing with me saying that he was not going to talk to my bank and that he was just trying to give me my money. I told him I didn't trust him and he told me he wasnt going to keep explaining himself to me. He was really nasty and went on to say that I needed to let him know if the account was open or not. Before he hung up he said he would just send the money to my old account and if I didn't get paid it was my lost. Little did he know that the bank had already gotten my money bask and it was his lost. Don't give up. Fight for your money back. I did and I won!
Holly
Irving,#3Consumer Comment
Mon, August 26, 2002
Today they wrongfully took out 246.00 from my checking account. I am furious because I had sent in a request to block them to my bank on Saturday August 24th. I also had left a message with bcc to cancel my order. I started doing research and came accross an email address. It is [email protected] I left a friendly little email that said that I would like to hear from them and left my name and phone number where I could be reached. I also called 1-800-476-4828 and left a message with them to give to bcc to call me. I honestly am not sure which one worked, so I recommend doing both. In my case it wasn't helpful, but you never know, it's worth a shot. If you have any questions, let me know by posting your questions below.