Diogenes
Averill Park,#2Consumer Comment
Mon, July 27, 2009
And you're responding to a 3 year old report. I'm sure that the OP is still lingering here waiting on another answer.......
Twill27
Baton Rouge,#3Consumer Comment
Mon, July 27, 2009
I had a problem with Benny Car Wash a couple years ago. i was getting a car wash at the Perkin Road location. one of Benny's employee was directing cars in the car wash. the boy direct me over a rail and the manager came and move my car from over the rail. my tire was damage when the manager remove my vechile. i had to question the manage on replacing my tire because it was there fault. he had someone put my doughnut on and tell me i had to replace my tire. long story short, i spoke with "DAVID" who told me "it was my fault and no one direct me over the rail and remove my car from the rail". i was still at the car wash and in the present of the manager the hold time i was on the phone with him. when i told david he had poor customer skill and call him a liar because it was immpossible for him to investigate when this just happen and the manager never left my sight to tell him what happen. he then stated he review the video. i said i want to see the video because it would prove my point that it was their fault. he told me the buck stop here. i refuse to hang up until he resolve the issue. david hung up in my face. i call my lawyer and explain the situation. my lawyer call him and about 20 minute later i recieve a call from my lawyer and david, both telling me where to take my care and have the tire replace at Benny's expense. David need to get some lesson on customer serive or hire someone else to interact with customers. i have never use Benny's Car Wash service atfer this happen and i tell everyone not to use them.
Smarterthanyou
Fairfax,#4Consumer Comment
Thu, May 28, 2009
If you have special buttons put on a shirt after you buy it because it looks pretty, and you get it dry cleaned is it the dry cleaners fault? Probably not because the aftermarket buttons were probably single stitched and done by someone who wasn't a professional trained tailor, like your mother or aunt. First your car is older than the year I graduated High School, in fact the last time your car was new I was in 8th grade. In the same time that your car has been in existence I finished high school, college, graduate school, started a business, bought a house, got married and had kids. I wonder what is more feasible that your car is old, and is wearing thin, so you put an aftermarket device made in china for $.50 installed by an untrained technician and then expect the car wash to pay for it. Be reasonable...
Davitwayne
Denham Springs,#5Consumer Comment
Thu, July 26, 2007
I wish you would have called me first ! There is no Coustomer service at Bennys! Its use at your own risk as I too have had to deal with David Whitehead and know what you had to deal with the bad part of it is that they still get plenty of business but be it known that they also own all of the B Quick stores too so rember that when you need gas coffee a coke or something and pass em by
Davitwayne
Denham Springs,#6Consumer Comment
Thu, July 26, 2007
I wish you would have called me first ! There is no Coustomer service at Bennys! Its use at your own risk as I too have had to deal with David Whitehead and know what you had to deal with the bad part of it is that they still get plenty of business but be it known that they also own all of the B Quick stores too so rember that when you need gas coffee a coke or something and pass em by
Davitwayne
Denham Springs,#7Consumer Comment
Thu, July 26, 2007
I wish you would have called me first ! There is no Coustomer service at Bennys! Its use at your own risk as I too have had to deal with David Whitehead and know what you had to deal with the bad part of it is that they still get plenty of business but be it known that they also own all of the B Quick stores too so rember that when you need gas coffee a coke or something and pass em by
Davitwayne
Denham Springs,#8Consumer Comment
Thu, July 26, 2007
I wish you would have called me first ! There is no Coustomer service at Bennys! Its use at your own risk as I too have had to deal with David Whitehead and know what you had to deal with the bad part of it is that they still get plenty of business but be it known that they also own all of the B Quick stores too so rember that when you need gas coffee a coke or something and pass em by