BESTBLANKS
Holltwood,#2REBUTTAL Owner of company
Tue, December 25, 2012
Since this complaint is from an "Anonymous" person it is impossible to determine what happened. If indeed this complaint is actually from a customer (or perhaps a competitor).
The accusations in this complaint are truly ridiculous. BESTBLANKS treats every customer with respect. In fact we go out of our way to help our customers no matter what the order size. Furthermore, our products are fairly priced as we are a wholesaler to the trade.
Customers should check their order contents within a reasonable period of time (within two weeks). When customers contact us as much as a year later to say they didn't get the correct item we still try to offer a solution. To blame the supplier for lost business over the cost of an ink set just goes to show they take no responsibility for their own actions or lack of action as this appears to be the case. Assuming the inks they are claiming was indeed shipped wrong and was in fact purchased from us.
BESTBLANKS.com has been serving the digital imaging trade for more than 12 years and has thousands of satisfied customers, but dont take our word for it, see what customers are saying from a reputable independent shopper review site. A link can be found at the top right corner of our website. BESTBLANKS.com has high marks in all categories!
We take our reputation seriously as we do our customers and the high level of customer service we provide.