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  • Report:  #1302337

Complaint Review: BEST BUY RICHFIELD MN STORE - Richfield Minnesota

Reported By:
MARYLYNN - Newport News, Virginia, USA
Submitted:
Updated:

BEST BUY RICHFIELD MN STORE
1000 West 78th St. Richfield, 55423 Minnesota, USA
Phone:
6128613917
Web:
stores.bestbuy.com/richfield/1000west78th-st--281.html
Categories:
Tell us has your experience with this business or person been good? What's this?

On April 26 &27. Richfield Best Buy store 1582 and their GEEK Squad made 2 unauthorized charges to my devbit card. in the amounts of $144.19 & $52.19.  I know I did not make these charges as I do not live anywhere near Richfield MN. I live half way across the country and rarely shop Best Buy if ever. I had to cancel the card with the card company and my credit union. Please be aware of this scam.  I may never see this money again. I want to know how they even got this information.



1 Updates & Rebuttals

Ieatsaltytears

Milwaukee,
Wisconsin,
USA
Since you seem a bit clueless...

#2Consumer Comment

Thu, April 28, 2016

Let me clue you in a bit, Best Buy is a legit company and they do not go around randomly charging people from different states. I'm guessing you have 1 of the 2 scenarios going on:

1. You purchased some sort of Geek Squad protection plan from your home Best Buy. However, Geek Squad protection plan and warranty charges typically come out of Minnesota area - I know this because I have one of their protection plans on my new phone and the charges come out of Minnesota.

2. Your credit card number was compromised and someone stole the number (or the card) and used it at that store without authorization. In that case just cancel the card and report the charges.

Sounds like you're making Best Buy out to be the bad guy here when they aren't.  I think they need to start giving folks like you IQ tests before giving out credit cards. *SIGH*

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