Do A Barrel Roll
United States of America#2UPDATE Employee
Mon, February 20, 2012
It's no surprise that Best Buy can be very busy, and the one in Southland Mall sees a lot more action than most other stores in the district. You had to wait a while to be helped, but someone tried to contact you do you didn't feel ignored, obviously a good thing to do. You get up to the counter and there is no more of the computer left and you become an irritable customer. The best we could do would be to order you one unless the model on display was discontinued. The employee may have been new or just didn't realize it was discontinued. If it was around the holidays she was probably new.
Why even bring up that you could order it from work? That's like a slap in the face to us, and the employee took it as one. Seriously, if you can buy it cheaper somewhere with a discount, why don't you just do that? That still makes no sense. So then this is where you get very irritable and want to speak to a manager because the employee didn't try to kiss your a*s, and you expect it because you are someone really important who can talk down to people and deserve respect for it, we deal with your kind all the time.
So Dennis, the short black MANAGER is around and basically says he doesn't want to deal with it. This could be because he is having a rough day and wouldn't want to go off on you or just generally doesn't feel like dealing with the kind of person I described above. Another manager comes out and finds that we could give you the display model and they would make you happy, but you still go that extra mile to slap us in the face and insult our employees. The white manager doesn't mind so much because he hasn't dealt with you for long, but Dennis obviously did not like the way you were talking, and after your power trip basically told you to leave. Sure you could've been a paying customer, but Best Buy shouldn't have to take you bad outgoing our employees in front of them just to give you a floor model computer that I'm sure was sold later that day.
Get real! Best Buy has so many computers it'd be nearly impossible to know the stock on every one. The employees tried their best. And racist? You dare to say that we are racist? We have but 3 African American employees in the whole store, but because the manager happened to be one and he didn't like your attitude, that makes him racist? That is the most absurd thing I've ever heard. Who would want to buy a floor model computer anyways? I doubt he was saving it for someone or himself, especially that low of a computer.
Sorry your quest to feel powerful and belittle employees did not go as planned. I hope you enjoy paying more money for electronics and dealing with salesman who don't go through any training to sell you them because they will kiss your a*s and let you slap them in the face; sorry, but we won't take that disrespect.