- Report: #19907
Complaint Review: BEST CUTS - TEMPLE TX - TEMPLE Texas
-
Author Not Confirmed
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BEST CUTS - TEMPLE TX
1005 MARLANWOOD RD SUITE 100 TEMPLE, 76502 Texas, U.S.A.
Phone:
254-7747700
Web:
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BEST CUTS ripoff - scarred my face w/a simple wax-allowed no compensation-would have to sue TEMPLE Texas
I went to Best Cuts for a simple eyebrow waxing. I saw a sign that said they were less expensive so I figured I would try them.
The lady was very nice, however, looking back, I feel that she should not have had a licence.
She put the wax on my eyebrows and pulled about 15 times on the same part of my eye. It took the skin off of my eye. There was a strip of skin almost two inches long and a quarter of an inch thick that was pulled off of my face.
I knew that any one else I had ever gone to only pulled 2 times in the same place. On rare occasions they pulled 3 times. Never more than that.
I knew that she was pulling quite a few times, but they had a dispenser that I had never seen before, and figured that the lady had a degree and knew what she was doing.
Boy was I wrong. It begin to get sore while she was waxing, but after that many times I figured it was normal for it to get a little tender. Again, I figured that she knew what she was doing.
When I got home and looked in the mirror, I saw that part of my eye was much redder than any other and that there were little spots of blood. This should NEVER happen with a simple eyebrow waxing.
I called and spoke with one of the manager oif the Temple store. She said that sometimes when the wax gets old it tends to be more rough. She also said that she had not checked the wax in over a week.
So then I called the manager. She said she apologized and that should never have happened. She also said that you should not apply the wax more than 3 or 4 times in one area.
The owner said that she could give me free services. I simply told her that I felt that the quality of the ladies spoke for her business and that due to my experience I know longer trusted the quality of anyone that worked for her. She said that she would do it herself, and again I toild her that her business speaks for her, and that I would be a fool to go back to the place that left a sore that large on my face.
She refused to even give me back the eight dollars that I spent on the eyebrow wax and told me that I would have to speak to an attorney. I could not afford the money for an attorney or the lost salary to take time off, so I had to simply accept it.
I want to get there name out so that no one else has to have a scar - even the lightest one like I have - from something so simple.
Dawn
Temple, Texas
The lady was very nice, however, looking back, I feel that she should not have had a licence.
She put the wax on my eyebrows and pulled about 15 times on the same part of my eye. It took the skin off of my eye. There was a strip of skin almost two inches long and a quarter of an inch thick that was pulled off of my face.
I knew that any one else I had ever gone to only pulled 2 times in the same place. On rare occasions they pulled 3 times. Never more than that.
I knew that she was pulling quite a few times, but they had a dispenser that I had never seen before, and figured that the lady had a degree and knew what she was doing.
Boy was I wrong. It begin to get sore while she was waxing, but after that many times I figured it was normal for it to get a little tender. Again, I figured that she knew what she was doing.
When I got home and looked in the mirror, I saw that part of my eye was much redder than any other and that there were little spots of blood. This should NEVER happen with a simple eyebrow waxing.
I called and spoke with one of the manager oif the Temple store. She said that sometimes when the wax gets old it tends to be more rough. She also said that she had not checked the wax in over a week.
So then I called the manager. She said she apologized and that should never have happened. She also said that you should not apply the wax more than 3 or 4 times in one area.
The owner said that she could give me free services. I simply told her that I felt that the quality of the ladies spoke for her business and that due to my experience I know longer trusted the quality of anyone that worked for her. She said that she would do it herself, and again I toild her that her business speaks for her, and that I would be a fool to go back to the place that left a sore that large on my face.
She refused to even give me back the eight dollars that I spent on the eyebrow wax and told me that I would have to speak to an attorney. I could not afford the money for an attorney or the lost salary to take time off, so I had to simply accept it.
I want to get there name out so that no one else has to have a scar - even the lightest one like I have - from something so simple.
Dawn
Temple, Texas
4 Updates & Rebuttals
Manuela
Killeen,Texas,
U.S.A.
best cuts temple tx
#2UPDATE Employee
Thu, April 20, 2006
Hello to all present and new customers of BEST CUTS in Temple Tx, My name is *Manie* and im a head Stylist and also a Team Leader of the Best Cuts Hairstylist Team!I work For Best Cuts 2 yrs now and was shocked what people would do to tell a lie,to ruin somebodys name it just don't make sense, I went online and saw that false statement some lady made and i wanted to let the customers of best cuts in temple and the new customers that will come in the future know and hear the truth about our stylist and the business owner! Our stylists very professional and well trained in every service our license offer to do and we never had no lady come to our salon to had done what she said she had,we use a very mild wax and we only go twice over the same spot on a eyebrow wax, if the client would had such a scar she said don't you think she would have to have a sergery? I would think so! Now I am in the Hairbusiness for over 20yrs and have plenty experience to have my salon owners back on that and can guaranty you that there never was no incident like that, if there would be an incident the owner it self would take the customer to seek medical attention!The owner of BEST CUTS in Temple Texas is very nice very professional and alway's correct and would never ask a customer to consult an Attorney! If you Still have Questions i suggest you contact the owner your self and she would tell you that this report on here is nothing but a lie. As for my self This is the best person i have ever worked for, very nice athmosphare, peacefull work envoirement. We at Best Cuts a Proffessional Team that take care our customers and Guaranty Satisfaction of our service, we don't have time to rip people of we way to busy for that, if you have any questions regarding this please feel free to contact us. if you need and Appointment for your chemical service feel free to call i would be glad to give you some tips until then truly your Stylist, MANIE CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Manuela
Killeen,Texas,
U.S.A.
best cuts temple tx
#3UPDATE Employee
Thu, April 20, 2006
Hello to all present and new customers of BEST CUTS in Temple Tx, My name is *Manie* and im a head Stylist and also a Team Leader of the Best Cuts Hairstylist Team!I work For Best Cuts 2 yrs now and was shocked what people would do to tell a lie,to ruin somebodys name it just don't make sense, I went online and saw that false statement some lady made and i wanted to let the customers of best cuts in temple and the new customers that will come in the future know and hear the truth about our stylist and the business owner! Our stylists very professional and well trained in every service our license offer to do and we never had no lady come to our salon to had done what she said she had,we use a very mild wax and we only go twice over the same spot on a eyebrow wax, if the client would had such a scar she said don't you think she would have to have a sergery? I would think so! Now I am in the Hairbusiness for over 20yrs and have plenty experience to have my salon owners back on that and can guaranty you that there never was no incident like that, if there would be an incident the owner it self would take the customer to seek medical attention!The owner of BEST CUTS in Temple Texas is very nice very professional and alway's correct and would never ask a customer to consult an Attorney! If you Still have Questions i suggest you contact the owner your self and she would tell you that this report on here is nothing but a lie. As for my self This is the best person i have ever worked for, very nice athmosphare, peacefull work envoirement. We at Best Cuts a Proffessional Team that take care our customers and Guaranty Satisfaction of our service, we don't have time to rip people of we way to busy for that, if you have any questions regarding this please feel free to contact us. if you need and Appointment for your chemical service feel free to call i would be glad to give you some tips until then truly your Stylist, MANIE CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Manuela
Killeen,Texas,
U.S.A.
best cuts temple tx
#4UPDATE Employee
Thu, April 20, 2006
Hello to all present and new customers of BEST CUTS in Temple Tx, My name is *Manie* and im a head Stylist and also a Team Leader of the Best Cuts Hairstylist Team!I work For Best Cuts 2 yrs now and was shocked what people would do to tell a lie,to ruin somebodys name it just don't make sense, I went online and saw that false statement some lady made and i wanted to let the customers of best cuts in temple and the new customers that will come in the future know and hear the truth about our stylist and the business owner! Our stylists very professional and well trained in every service our license offer to do and we never had no lady come to our salon to had done what she said she had,we use a very mild wax and we only go twice over the same spot on a eyebrow wax, if the client would had such a scar she said don't you think she would have to have a sergery? I would think so! Now I am in the Hairbusiness for over 20yrs and have plenty experience to have my salon owners back on that and can guaranty you that there never was no incident like that, if there would be an incident the owner it self would take the customer to seek medical attention!The owner of BEST CUTS in Temple Texas is very nice very professional and alway's correct and would never ask a customer to consult an Attorney! If you Still have Questions i suggest you contact the owner your self and she would tell you that this report on here is nothing but a lie. As for my self This is the best person i have ever worked for, very nice athmosphare, peacefull work envoirement. We at Best Cuts a Proffessional Team that take care our customers and Guaranty Satisfaction of our service, we don't have time to rip people of we way to busy for that, if you have any questions regarding this please feel free to contact us. if you need and Appointment for your chemical service feel free to call i would be glad to give you some tips until then truly your Stylist, MANIE CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Elaine
Woodland Hills,California,
People get what they pay for
#5Consumer Suggestion
Wed, July 10, 2002
I get my eyebrows waxed at a salon, and it costs me $20 (tip included). The lady who does my brows is VERY, very good, and I have been going to her for a couple of years now. Even though she may cost more than other places (average cost of other places is about $10), she is worth the extra money. I used to pluck my own brows for years, and they got badly mis-shapened and very thin. I went to several different salons to see if they could fix my brows, and all of them said "Wait 3 months for them to grow in, then we'll shape them". I didn't want to look like Burt from Sesame Street for three months. My sister recommended my eyebrow lady, Diane, and my sister told me that Diane works miracles even with thin damaged brows. The first time I went to her, she was able to turn my thin brows into beautiful, arched brows. She is truly a miracle worker with eyebrows and waxing, and I have been going to her since. If you notice salons that advertise value, there's usually a reason why. There are two nail salons near my house in the same plaza within 100 feet from each other. The first salon has a big sign up that promises a full-set of nails for a discounted price, but the salon is practically always empty. The second salon charges twice as much as the first salon, but customers wait for weeks to schedule an appointment, and they are ALWAYS booked. Guess who does the better job and gets all the customers? Remember, you get what you pay for. It's always good to get a good deal on something, but there are certain things you should not skimp on when it comes to price, especially if it's too good to be true for that price: 1) Hair salon/ beauty salon/nail salon 2) A used car 3) A house 4) A tattoo 5) Cosmetic Surgery
