- Report: #1477360
Complaint Review: Best Movers of America - Hollywood FL
Reported By:
Courtney -
Houston, Texas, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Best Movers of America
2980 Simms St Hollywood, 33020 FL, United States
Phone:
954-239-5115
Web:
www.bestmoversofamerica.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Best Movers of America Please avoid this moving company. Hollywood FL
They run the perfect scam. All positive reviews online for Best Movers of America are fake. The only real reviews will be the ones warning others to avoid them.The truth is that they will pick up your furniture. They will store it for you if you need and they will deliver it to you just like a normal moving company, but with a twist.
I was quoted over the phone by Jason for 440cu.ft but on the day of the move it was doubled to 880cu.ft. I ended up paying double the original price for a total of $3400 for the move and $1540 for 4 months of storage. I requests deliver Sept. 23 and recieved delivery 27 days later on Oct. 19.
Upon delivery I was overcharged $484 due to a clerical error involving a mishandled storage payment. I had to pay the extra amount to recieve my delivery for a grand total of $5,423 for a one bedroom apt. The storage cost $352 a month and went up to $484 in September.
I disputed the extra $484 charge over the phone with Ms. Ciara D. Who told me that I would not get my money back because Progressive paid the delivery driver the extra balance as a tip. She said they gave him the $484 dollars as a tip and then fired him.
She never apologized to me and claimed that they were victims because the delivery driver stole that money from them, so they fired him. What's really great about that story is that he worked for Summit Van Lines not Best Movers of America, because Best Movers of America hires other companies to do the moving. Additionally I have to file a claim with them for damaged furniture. A leg broke off of my coffee table in the move and the box spring for the mattress is torn along the edges.
Moving can be extremely stressful but when you cannot trust the moving company it becomes a complete nightmare.
