Robert
Rochester,#2Consumer Comment
Wed, April 06, 2005
Well, thats about $180. For some, its not a lot of money, but for me, well, I think its a rip off. Return the unit, demand a full refund, they will refuse. KEEP ALL OF YOUR RECIEPTS. Sue them in small claims court. What have you got to lose? You're not going to get the money from them any other way. This seems like the perfect case for small claims court.
Mike
Lake Oswego,#3Consumer Comment
Tue, April 05, 2005
Did you open the box or take off the plastic wrap? The next line down from what you circled says there may be a fee for items not in "like new" condition. The 15% sucks, but as a longtime retail employee I can tell you that most of the time customers will pick up the factory-packaged items over one that appears opened. Eventually it becomes the last one on the self, and customers will want a discount on it. Keep in mind that as soon as you take an item out of the box, it becomes "used".