Rey Colon
McKinney,#2REBUTTAL Owner of company
Wed, May 08, 2013
When this report was brought to our attention from another prospect the lead sales representative Blake Peckham immediately notified me of this and he then contacted the client. The client informed us and insisted that he did not submit the complaint. Of course we went through his account in full detail and informed him that when he submitted this report he was just on the program for a little over 30 days. His enrollment date was 2/15/2013. All clients are made aware and our client agreement states that they will not see results during the first 30-45 days.
After speaking with client and going over his account he was completely happy and he did come back on to this website 6 days after his original submission and submitted a praise report stating that he was in fact seeing positive results.
I know how important credit is to consumers and at BetterWay to Credit our clients always come first and this is why we provide clients with 24/7 online account management that allows them to securely login to the website and view all details of their accoun to include detailed reports of all letters and status of what has been rectified.
In addition our Customer Care team provides members with a toll-free number that they can also call and speak with their dedicated account manager.
Myself and our management team are always their to speak with clients when they need us to address outstanding issues and we know that their are times when we cannot keep everyone happy and we will do everything we can to make their transition from BetterWay to Credit a smooth one.
I hope this addresses our only outstanding report and if anyone has any questions they can always get ahold of me directly. Simply call our main number 1-888-632-3726 and ask to speak with Rey Colon. I look forward to helping you in the future.
Sincerely,
Rey Colon, Chief Executive Officer
InheritedCreditIII
Inglewood,#3Author of original report
Wed, April 10, 2013
Since my last report, I have received a stack of letters with inaccurate collections being deleted from my credit. I have decided to move forward with this company and I will give them more time to work on my credit. At this time, I don't believe this company is a scam. I will keep updates here so you can see on average how long this process takes and what percentage of my credit has been improved. For $1500, I hope to see significant results.