- Report: #842008
Complaint Review: Beverly Bergman - Internet
Reported By:
OhioConsumer -
Springfield, Ohio, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Beverly Bergman
Internet, United States of America
Phone:
Web:
http://www.iafc-connect.com/IAFC/Home/index.cfm
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Beverly Bergman International Alliance of Female Copywriters, Copywriting for Coaches Beverly Bergman Fraud - International Alliance of Female Copywriters Takes Money and Sends to Blank Members Area Internet
After paying $97.00 to join Beverly Bergman's "International Alliance of Female Copywriters", I was sent a receipt and permitted to log into the "members area" of the website. Ha, what a joke. The members area is blank. Completely blank. To rule out this being a browser issue, I reloaded the members area in a different browser and the same thing, blank.
I received a "welcome email" from Beverly Bergman and it was the epitome of unprofessional. There was none of the usual information such as log ins or explanations of how to access what I just paid for (because I paid for nothing, obviously). Instead, there were notes written to Beverly Bergman from whoever helped her set up this rip-off joke of a website, telling her what information she should include in the welcome email template. And this is what she was sending to her purchasers!
It read as follows:
"Welcome to the Associate Members.
reminder to bev
"what they will receive by snail mail, when monthly teleclasses will begin, when and how they will receive teleclass access information, ezine coming soon, email and number to call if any questions."
We are happy to inform you that your application has been approved and your account activated..
~IAFC Team"
So now I have to try to track this con artist down and go through the hassle of trying to get a refund of nearly $100.00 spent to be duped and sent to a blank members area.
Be warned that this con artist operates "businesses" under several names such as:
BB Marketing Solutions
Copywriting Communications Group
Copywriting For Coaches
International Alliance of Female Copywriters (IAFC)
This is nothing short of theft and I think she should be prosecuted. Being online makes a business owner or con artist no less accountable for stealing money and delivering no service whatsoever to the buyer.
I received a "welcome email" from Beverly Bergman and it was the epitome of unprofessional. There was none of the usual information such as log ins or explanations of how to access what I just paid for (because I paid for nothing, obviously). Instead, there were notes written to Beverly Bergman from whoever helped her set up this rip-off joke of a website, telling her what information she should include in the welcome email template. And this is what she was sending to her purchasers!
It read as follows:
"Welcome to the Associate Members.
reminder to bev
"what they will receive by snail mail, when monthly teleclasses will begin, when and how they will receive teleclass access information, ezine coming soon, email and number to call if any questions."
We are happy to inform you that your application has been approved and your account activated..
~IAFC Team"
So now I have to try to track this con artist down and go through the hassle of trying to get a refund of nearly $100.00 spent to be duped and sent to a blank members area.
Be warned that this con artist operates "businesses" under several names such as:
BB Marketing Solutions
Copywriting Communications Group
Copywriting For Coaches
International Alliance of Female Copywriters (IAFC)
This is nothing short of theft and I think she should be prosecuted. Being online makes a business owner or con artist no less accountable for stealing money and delivering no service whatsoever to the buyer.
3 Updates & Rebuttals
OhioConsumer
Springfield,Ohio,
United States of America
Private email taken out of context - unprofessional!
#2Author of original report
Fri, June 01, 2012
Yes, I was refunded and Ms. Bergman was apologetic. She admitted that the purchase information should have been removed. I do not however, appreciate the slant she put in her rebuttal or the manner in which she violated what should be a message held in confidence in a professional person's practices. I did not ask for "help with my business". I made an inquiry about a service Ms. Bergman said she offered after she apologized. I told her right up front that I filed the report and she did not say anything rude to me at all at that time, but months later she comes here and betrays an email confidence and tries to make it sound like I came begging for her assistance in running my business, which is not the case. I should add that I never took her up on that service, and my business is just fine without having done so.
Furthermore, I do not believe that the burden to make things right is on me, the consumer, when a business has taken money under the express intent to provide something that it does not provide. This was the case and I fully believe the burden is on the business owner, not the consumer. I appreciate that Ms. Bergman refunded the money paid to her for a service not rendered and I appreciate that she was apologetic. I do not appreciate a confidential email being used out of context, to try to make my initial statement sound false. I've told the truth here and trying to twist what was said is unprofessional. Taking a part of a confidential email out of context and implying that I needed your help with my business in a public forum might be setting yourself up for a lawsuit, Ms. Bergman. Not to mention you are showing a less than favorable aspect of your manner of conducting business.
It's been months since this occurred. Why you came back taking an email out of context, all this time later is beyond me. I have moved on and hope you do as well.
Team
California,United States of America
Things aren't always as they appear
#3REBUTTAL Owner of company
Fri, June 01, 2012
This person filed a rip-off report without even trying to get in touch with the business involved to find out what might have gone wrong or asking for anything to be done about it. She didn't even give us a chance to make it right.
After she filed this report, she contacted our office and we immediately offered her a full refund before even knowing exactly what had gone wrong. We determined it was an honest mistake where an assistant had failed to complete the proper website postings and responses. As the owner, I failed to check to verify that my assistant had posted what I requested, assuming it had been done as I intended. As soon as I learned of this error, it was fixed and this person was issued a full refund within 24 hours, with no question.
A few days later, she apologized to me and asked if we would be willing to help her with her business.
OhioConsumer
Springfield,Ohio,
United States of America
Refunded
#4Author of original report
Tue, February 21, 2012
Beverly Bergman has issued a refund in this matter.
