Kubi 4
Neenah,#2Consumer Comment
Thu, December 01, 2011
I've had the opposite experience with bidallies that I think is worth mentioning.
I recently purchased a cell phone through bidallies which didn't work properly because the firmware was not the latest version and Verizon couldn't help me. I contacted bidallies and they took the phone back, no questions asked. Upon receiving my returned phone, they immediately sent an upgraded phone. Granted I wasn't happy with receiving a phone that didn't work 1st time around, but bidallies was quick to get me a different phone.
D_jonez88
Port Richey,#3Consumer Comment
Thu, March 31, 2011
I was also ripped off by this company and experienced the miserable customer service and offensive tactics. I ordered a phone as a gift and was sent a broken phone. I sent it back at my own expense, but missed the unreasonable deadline they gave me. I was never contacted, and when I finally caved and called, I was told that it was my fault and I would not be given a refund. I had a verbal dispute in which the woman scoffed at me and became very rude. I then negotiated that I would exchange the broken phone for another item, not the same item. I don't need another phone, nor do I want to have the same experience with 3 broken phones! Disgusting practices and I certainly hope ebay listens to its customers and gets rid of this business while distributing much needed refunds!
Patrice
Oklahoma City,#4Author of original report
Wed, November 24, 2010
Well good because back then I actually turned them in to the BBB and to the Attorney General's office. Never heard anything from the AG Office but I did receive a card stating that they received my complaint. They shouldn't be able to keep getting away with this. Last time I checked most of the reviews on there were positive but that doesn't mean that the rest of us agree with their level of service. Then to try and call and talk to these people. I have the guys name at home but I had to "pretend" I was being nice in order to get another phone sent to me. The replacement phone was a piece of junk as well so I hope they do shut them down.
Anonymous
Delray Beach,#5Consumer Comment
Wed, November 24, 2010
File a Complaint with IC3 and Ebay
Ebay is now looking into shutting them down for being a sham operation.
Patrice
Oklahoma City,#6Author of original report
Tue, November 23, 2010
Well good luck. I hope you get good results. I didn't. I've thrown this phone in the back of one of my cabinets. It's just collecting dust.
Anonymous
Delray Beach,#7Consumer Comment
Tue, November 23, 2010
They ripped me off. I returned the phone and I still don't have my refund.
I've tried to use Paypal and Ebay to dispute and it takes forever.
Worst Ebay seller of all time.