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  • Report:  #971200

Complaint Review: Bike Parts USA - Oakland Park Florida

Reported By:
ksteacher - APO, Nationwide, United States of America
Submitted:
Updated:

Bike Parts USA
800 NE 40th court Oakland Park, 33334 Florida, United States of America
Phone:
(877)-727-8731
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
Since June 2012, I have been dealing with this company by email and by phone.  They have promised me numerous times to send my product to me.  I have never received the item I paid for, a seat post for my bicycle.  I paid a total of $19.58 for the item plus SH.  I could probably just let it go, but it is the principle of the matter.  They STOLE $19.58 from me.  I did not just give it to them.

I have contacted BikeParts USA at least four or five times by phone and I have so many emails I have lost track of how many have been sent back and forth.  I have been nice, I have been patient, I have been not so nice and I have threatened to turn them in to the Better Business Bureau, telling the world that they are NOT a business who conducts themselves in a professional manner.  So now it is in November 2012 and I believe it has been ample time to wait for my refund which they promised me back on Sept 27, 2012.  I have yet to see that refund check.

So, now I am taking the action that I promised I would take.  I have filed a complaint with the Better Business Bureau in Florida where Bike Parts USA is located and I am here filing a complaint and I will go anywhere and every where else that will listen to my story.  Bike Parts USA is not one to do business with.  If they steal from me, I can probably be assured they are stealing from others as well.

I am a military family stationed in Germany and they do not have the sizes of bicycle seat posts for my bike, so I had to order off line.  To my detriment, I ordered from this business and so wish I had not have done so.  Like I have said, it is only $20.00, but that is not the point.  If a business promises to send the item you paid for and if they promised to refund my money because I never received the item that I paid for, they are not a reliable and proper business, they are crooks and should not be trusted.  WHO DOES THIS!

I am over being angry and I am sure I will never see that $20.00 again.  I just wish if I was giving to charity I could have had the choice to actually given the $20.00 to someone who really needs it.



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