- Report: #4562
Complaint Review: BILL BUCK CHEVROLET - PORT CHARLOTTE FLORIDA
-
Author Not Confirmed
Why?
BILL BUCK CHEVROLET
2324 S. TAMIAMI TRAIL PORT CHARLOTTE, 33953 FLORIDA, U.S.A.
Phone:
941-493-0802
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
BILL BUCK CHEVROLET ..BAD ADVENTURE WITH VENTURE
I BOUGHT A 2000 WARNER BROS. VENTURE FROM BILL BUCK CHEVROLET AND IF I KNEW THAT IT WOULD HAVE EXISTING PROBLEMS I WOULD HAVE BOUGHT A JAPANESE VAN. THE POWER SLIDE DOOR OPENS BACK UP AFTER IT CLOSES AND EVEN DID SO WHILE IN MOTION. THE FRONT PASSENGER SEAT HAD A STRIP OF LEATHER THAT WAS NOT FLUSH WITH THE REST OF THE SEATS AND FOR 30 PLUS THOUSAND DOLLARS FOR ANY VEHICLE GIVE ME WHAT I PAID FOR!
TO MAKE MATTERS WORSE THE POWER DOOR IS STILL BROKEN AFTER 4 ATTEMPTS TO FIX IT AND THE SEAT WAS SO CALLED "FIXED", WITH SILICONE? WHAT A RIP OFF!
I CALLED THE MANUFACTURE AND ALL THEY DID WAS CALL THE DEALERSHIP AND SLAPPED THEM ON THE WRIST. THE SERVICE MANAGER DID NOT ACKNOWLEDGE OF HIM KNOWING ABOUT THE ONGOING PROBLEMS AND WAS SURPRISED THAT SILICONE WAS USED IN FIXING THE SEAT. A
T THIS POINT I WILL NOT TRUST CHEVROLET DEALERSHIPS AND PROBABLE WILL GO TO A JAPANESE DEALERSHIP WHICH IS TOO BAD BUT, THEY MUST NOT WANT MY RETURN BUSINESS OR ANYONE ELSE I TALK TOO.
TO MAKE MATTERS WORSE THE POWER DOOR IS STILL BROKEN AFTER 4 ATTEMPTS TO FIX IT AND THE SEAT WAS SO CALLED "FIXED", WITH SILICONE? WHAT A RIP OFF!
I CALLED THE MANUFACTURE AND ALL THEY DID WAS CALL THE DEALERSHIP AND SLAPPED THEM ON THE WRIST. THE SERVICE MANAGER DID NOT ACKNOWLEDGE OF HIM KNOWING ABOUT THE ONGOING PROBLEMS AND WAS SURPRISED THAT SILICONE WAS USED IN FIXING THE SEAT. A
T THIS POINT I WILL NOT TRUST CHEVROLET DEALERSHIPS AND PROBABLE WILL GO TO A JAPANESE DEALERSHIP WHICH IS TOO BAD BUT, THEY MUST NOT WANT MY RETURN BUSINESS OR ANYONE ELSE I TALK TOO.
1 Updates & Rebuttals
Jeff
Venice,Florida,
Chevrolet offered to
#2UPDATE Employee
Sun, April 07, 2002
All concerns were taken care of and customer was offered a "buy back" from Chevrolet that was initiated by Bill Bucks service management. Seems by this report though, that not all of the facts are always told completely. Please remember that dealerships does not design, build, or break them, but we do our best to repair the vehicle and keep the consumer one of our customers for life. We truly do care about the quality and value of our services.
