- Report: #399831
Complaint Review: Black Pond Outfitters Jennifer Greer - Pomona Illinois
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Author Confirmed
Why?
Black Pond Outfitters Jennifer Greer
P.O. Box 63 Pomona, 62975 Illinois, U.S.A.
Phone:
618-203-9225
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
Jennifer Greer Black Pond Outfitters Won eBay auction, Paid promptly, many excuses, many months and no product sent to me from Black Pond Outfitters Pomona Illinois
I won an eBay auction for paracord rope riding reins (custom). These were not inexpensive! I received many emails with many excuses but the reins never came. She was very good at delay tactics and won my sympathies. The auction was won in Sept. 2007 and the last email I received was Aug. 8, 2008. There is some confusion about the woman's name. The original name on their PayPal account was Anna Grier. The correspondences was signed by Jennifer Greer however. I tried their website, phone, and email today to find all were no longer functional. Anyone want to press charges against them with me?
Wendy
Williamsburg, Virginia
U.S.A.
Wendy
Williamsburg, Virginia
U.S.A.
1 Updates & Rebuttals
Black Pond Outfitters
Pomona,Illinois,
U.S.A.
the truth about this transaction
#2REBUTTAL Owner of company
Tue, January 06, 2009
This person ordered a riding hackamore and a set of matching reins. They received the hackamore and shipped the reins once - they claim they did not arrive and I could not and still can not readily locate tracking. I offered a refund for the reins NOW and a refund for the hackamore if they returned the item which they state they no longer wanted. In response I got an email stating they would not return the hackamore unless I refunded for both immediately. I again informed this person that I would refund the reins now via the method of their choice but would not refund for the hack unless I received it back - I even offered to refund the shipping. This person has refused and would rather initiate a smear campaign instead of just returning the 26.00 item for a refund. I wills till refund both or one of the items. WIll gladly discuss this with anyone who so wishes.
