Michael
Charlotte,#2Consumer Comment
Sat, March 09, 2002
I agree with the person who works at Blockbuster....I havenever ASSUMED that I had an extra day just because I made a rental late at night, here is why....how often do people go to a video store to rent something for later, not very...you go to the store when you want to watch something. Seems to me that you cant be happy with Blockbuster. I dont like Blockbuster and I dont rent from them, but not because of the way their business is run, but because they dont have a large selection of many films I want to see....sure they might have 400 copies of Pearl Harbor, but when I want to see Millers Crossing, I have to find my local store.
Blockbuster
Somewhere,#3UPDATE Employee
Fri, March 01, 2002
OK i will address your complaints as you have made them.
let me start by saying never assume anything. that is where most of these problems started from. if you have any questions you should ask someone.
there is a form that every store is supposed to have for complaints or suggestions. if they are not displayed for customers to take you should ask the store manager for one. trust me when i say they DO read those cards! I ask one thing from you though- don't take a card from one store and fill it out in reference to another store. every store has its own cards with it's store # on it.
BB does make a good percentage <~75> of its profits from EVFs