- Report: #744553
Complaint Review: BLOOMS N ROSES FLOWERS & GIFTS - Toronto Ontario
Reported By:
Tim -
Los Angeles, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
BLOOMS N ROSES FLOWERS & GIFTS
459 King Street West Toronto, ON M5V 1K4, Canada Toronto, M5V 1K4 Ontario, United States of America
Phone:
416-532-8640, 1-800-314-1
Web:
http://www.bloomsnroses.com/site/index.cfm?killnav=1
Categories:
Business Rating:
(0)
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BLOOMS N ROSES FLOWERS & GIFTS I called their shop in hopes to get a quote for a bouquet of flowers. I was given a quote over $160 which was way out of my price range. So I politely said that it was too much, and I would have to lo Toronto, Ontario
I called their shop in hopes to get a quote for a bouquet of flowers. I was given a quote over $160 which was way out of my price range. So I politely said that it was too much, and I would have to look elsewhere.
I was then called back and asked by a woman named Sonali, if they were to go through with the order. I stated that I had said I couldn't afford the price and I had told the earlier gentleman that I could not do it. She said ok, and hung up. The next second she called me right back and I answered and she told me there was a $40 fee to put back the flowers that I had gotten only a quote on. I told her that there was no way this could be, as I had just spoken to them and they hadn't had
time to put together the flowers yet. She then argued that if I do not pay this amount then I be charged for the original $160 and that the order I originally just quoted, still go out. I said that, again I cannot afford this, and she said it is going out, and hung up on me. I then tried to call back 11 times, which I was repeatedly put on hold and hung up on over and over, and the final call they said they had no idea what I was talking about. I have now been charged for $82.37 and I
have no idea what it is for. I have notified my bank to hopefully reverse the charge and will be speaking to a lawyer.
I was then called back and asked by a woman named Sonali, if they were to go through with the order. I stated that I had said I couldn't afford the price and I had told the earlier gentleman that I could not do it. She said ok, and hung up. The next second she called me right back and I answered and she told me there was a $40 fee to put back the flowers that I had gotten only a quote on. I told her that there was no way this could be, as I had just spoken to them and they hadn't had
time to put together the flowers yet. She then argued that if I do not pay this amount then I be charged for the original $160 and that the order I originally just quoted, still go out. I said that, again I cannot afford this, and she said it is going out, and hung up on me. I then tried to call back 11 times, which I was repeatedly put on hold and hung up on over and over, and the final call they said they had no idea what I was talking about. I have now been charged for $82.37 and I
have no idea what it is for. I have notified my bank to hopefully reverse the charge and will be speaking to a lawyer.
1 Updates & Rebuttals
Marcia
Cleveland,Ohio,
U.S.A.
Just a quote?
#2Consumer Comment
Fri, June 24, 2011
If you were only getting a quote, how did they get your bank information? I think there's more to the story...
