- Report: #144747
Complaint Review: Bluelight Internet Service - San Francisco California
-
Author Confirmed
Why?
Bluelight Internet Service
San Francisco, 94133 California, U.S.A.
Phone:
415-229-9700
Web:
N/A
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Business Rating:
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Bluelight Internet Service ripoff San Francisco California
BLUELIGHT INTERNET SERVICE IS DISHONEST IN THEIR BILLING AND COMMUACATION WITH CUSTMORS. I WOULD LIKE TO FILE A REPORT AGAINST BLUELIGHT.COM AND HOPE TO FILE A LAWSUIT ALSO FOR ALL THE STRESS THEY HAVE CAUSED ME.
I HAVE BEEN WITH THEM FIVE YEARS AND IN THE LAST YEAR THEY HAVE CHANGED,WHEN YOU CALL TECHNICAL SUPPORT YOU GET A PERSON WHO IS NOT IN THIS COUNTRY AND CAN NOT SPEAK ENGLISH MUCH LESS UNDERSTAND ENGLISH,YOU GET A COMPLETE RUN AROUND AND THE PROBLEM YOU ARE HAVING NEVER GETS SOLVED,AND THE BLAME THE TELEPHONE COMPANY FOR BILLING THEY DID NOT SEND IN TO THE PHONE COMPANY SO THEY CAN PUT IT ON MY BILLING PERMONTH.THEY ALSO DOUBLE BILL A PERSON AND WHEN YOU TRY TO GET IT STRAIGHTREN OUT IT GET'S
WORST THEY TRIPPLE BILL YOU IN ONE MONTH.
AND HERE AGAIN WHEN YOU CALL IN YOU GET LIES AND GAMES AND DISHONEST STATEMENTS. AND YOU GET NO ONE THE SPEAK ENGLISH WELL ENOUGHT TO UNDERSTAND THE QUESTION AND THE PEOPLE FROM IDNA DEMAND YOUR CREDIT CARD NUMBER,
I HAD SIGN UP IN THE BEGIANING FOR IT TO BE BILLED ON MY TELEPHONE BILL EACH MONTH.THEY ALAO FAILED TO TEL ANY ONE THEY CHANGED HANDS AND THEY NEVER SENT ANY CHANGE OF SERVICE TO ANY ONE. YOU SHOULD SEE THE LETTERS I GOT BACK FROM THEM. WHEN I CALLED TO CANCEL MY SERVICE THEY TOLD ME THEY COULD NOT DO THAT.
YET IN THE CONTRACT YOU SIGNED IT STATES YOU CAN CANCEL SERVICE AT ANY TIME.FOR A WHOLE YEAR I HAVE GOTTON NOTHING BUT ROTTEN SERVICE AND GAMES FROM THEM AND STRESS.THE TELEPHONE COMPANY AT ONE POINT GOT ON A THREE WAY CALL TO TELL THEM THEY NEED TO SEND THE BILL AND ALL WE GOT WAS THIS PERSON SAYING REPETEDLY I WANT YOU CREDIT CARD.AND IT WAS LIKE THEY WHERE NOT EVEN HEARING
WHAT THE PHONE COMPANY WAS SAYING AT ALL.
IT ENDED IN A LOT OF ANGER. THEY ARE DECEPTIVE AND THEY HAVE COMITTED BREECH OF CONTRACT ACCORDING TO THE EVDENTS I HAVE. WISH I HAD BIG BUCKS FOR LAWYER.
Jai
yucaipa, California
U.S.A.
I HAVE BEEN WITH THEM FIVE YEARS AND IN THE LAST YEAR THEY HAVE CHANGED,WHEN YOU CALL TECHNICAL SUPPORT YOU GET A PERSON WHO IS NOT IN THIS COUNTRY AND CAN NOT SPEAK ENGLISH MUCH LESS UNDERSTAND ENGLISH,YOU GET A COMPLETE RUN AROUND AND THE PROBLEM YOU ARE HAVING NEVER GETS SOLVED,AND THE BLAME THE TELEPHONE COMPANY FOR BILLING THEY DID NOT SEND IN TO THE PHONE COMPANY SO THEY CAN PUT IT ON MY BILLING PERMONTH.THEY ALSO DOUBLE BILL A PERSON AND WHEN YOU TRY TO GET IT STRAIGHTREN OUT IT GET'S
WORST THEY TRIPPLE BILL YOU IN ONE MONTH.
AND HERE AGAIN WHEN YOU CALL IN YOU GET LIES AND GAMES AND DISHONEST STATEMENTS. AND YOU GET NO ONE THE SPEAK ENGLISH WELL ENOUGHT TO UNDERSTAND THE QUESTION AND THE PEOPLE FROM IDNA DEMAND YOUR CREDIT CARD NUMBER,
I HAD SIGN UP IN THE BEGIANING FOR IT TO BE BILLED ON MY TELEPHONE BILL EACH MONTH.THEY ALAO FAILED TO TEL ANY ONE THEY CHANGED HANDS AND THEY NEVER SENT ANY CHANGE OF SERVICE TO ANY ONE. YOU SHOULD SEE THE LETTERS I GOT BACK FROM THEM. WHEN I CALLED TO CANCEL MY SERVICE THEY TOLD ME THEY COULD NOT DO THAT.
YET IN THE CONTRACT YOU SIGNED IT STATES YOU CAN CANCEL SERVICE AT ANY TIME.FOR A WHOLE YEAR I HAVE GOTTON NOTHING BUT ROTTEN SERVICE AND GAMES FROM THEM AND STRESS.THE TELEPHONE COMPANY AT ONE POINT GOT ON A THREE WAY CALL TO TELL THEM THEY NEED TO SEND THE BILL AND ALL WE GOT WAS THIS PERSON SAYING REPETEDLY I WANT YOU CREDIT CARD.AND IT WAS LIKE THEY WHERE NOT EVEN HEARING
WHAT THE PHONE COMPANY WAS SAYING AT ALL.
IT ENDED IN A LOT OF ANGER. THEY ARE DECEPTIVE AND THEY HAVE COMITTED BREECH OF CONTRACT ACCORDING TO THE EVDENTS I HAVE. WISH I HAD BIG BUCKS FOR LAWYER.
Jai
yucaipa, California
U.S.A.
