- Report: #732394
Complaint Review: Bluestar International Components - huntington New York
Reported By:
Harry -
Farmville, Virginia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Bluestar International Components
huntington, New York, United States of America
Phone:
Web:
www,bluestar-online.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Bluestar International Components Same old song and dance everybody else described...Bluestar International is a shady operation. huntington, New York
Ordered a replacement bulb for my tv on saturday, May 6th, from Bluestar International Components. They claimed to have 145 of the type bulb I needed on hand, and they offered 2 day delivery...recieved a confirmation from USPS that the shipping label was printed on the following monday, May 8th. All good so far.
Then the waiting began. After the 3rd day, I tracked the package, and the only history listed was the original alert I recieved on May 8th confirming PRINTING of the shipping label. I then called USPS and spoke to a customer care person, she checked the status for me again, she informed me that only the shipping label had been printed and could not confirm shipment.
I then called Bluestar International Components..or should I say "I called Bluestar International's answering machine"......no exaggeration, I called over 30 times over 2 days, left 3 messages asking for a return call, and not once have I spoken to a human to date..which happens to be May 23rd. "Frustration" doesn't do the feeling justice. Also sent two e-mails.
These people are a scam, no 2 ways around it. I still have a broken tv, they have my money, and e-mails and phone calls have done no good. I found it funny in a weird way that in a previous complaint, someone from the company filed a rebuttal in defense of their shady practices..stated something to the effect of "only the complaints appear/how about all the satisfied customers?"...and then signed off "best regards"(salt in the wound) followed by the same phone number that I called 30 plus times to no avail.
I must make reference to the date of that complaint, November 2009. Things havent changed.
Then the waiting began. After the 3rd day, I tracked the package, and the only history listed was the original alert I recieved on May 8th confirming PRINTING of the shipping label. I then called USPS and spoke to a customer care person, she checked the status for me again, she informed me that only the shipping label had been printed and could not confirm shipment.
I then called Bluestar International Components..or should I say "I called Bluestar International's answering machine"......no exaggeration, I called over 30 times over 2 days, left 3 messages asking for a return call, and not once have I spoken to a human to date..which happens to be May 23rd. "Frustration" doesn't do the feeling justice. Also sent two e-mails.
These people are a scam, no 2 ways around it. I still have a broken tv, they have my money, and e-mails and phone calls have done no good. I found it funny in a weird way that in a previous complaint, someone from the company filed a rebuttal in defense of their shady practices..stated something to the effect of "only the complaints appear/how about all the satisfied customers?"...and then signed off "best regards"(salt in the wound) followed by the same phone number that I called 30 plus times to no avail.
I must make reference to the date of that complaint, November 2009. Things havent changed.
