Complaint Review: BMG MUSIC SERVICE - Nationwide

NO... your company started this whole thing by starting an unauthorized, therefore fraudulent, account for me....... i decided to go ahead with the ONE account and when i went online to order the free cd's your company started a second separate account.... when i tried to combine the two accounts your company said they could not be combined because they had different membership requirements.... i received in the mail today (06-29-07) 2 letters, one for account 8846013301 and the other for account 8845204398... both letters stated the exact same requirement for canceling each account.... if each account did in fact have different requirements why are the letters exactly the same in context????? i am going to copy your original email with my response to the regulatory board and have them copy it to the Attorney General's office..... the only thing you can do for me is to IMMEDIATELY CANCEL BOTH ACCOUNTS.... I WILL NOT be doing business with your company period...... also you ARE NOT authorized to charge my master card account for anything effective immediately June 29, 2007 10:42pm...... if i find you have charged my master card account prior to the above date and time for unauthorized charges there will be other legal issues to deal with..... >From: [email protected] >To: >Subject: RE: 8846013301 : Your Corinne Bailey Rae Featured Selectio >Date: 29 Jun 2007 18:10:47 EST > >To: Ms Nancy Account 8846013301 > >We received your request to cancel your BMG Music Service membership; >however, your Enrollment Package has been shipped and you may have >already received it. Before we can cancel your account, we require >that you return the Enrollment selections to us. > >You may return the unopened carton at our expense simply by marking the >package "Refused - Return to Sender." If you have already opened the >package, it will be necessary to take the resealed package to your >local Post Office and apply the appropriate postage. > >On behalf of our club, we wish you the best in building a fine >collection of recordings. Perhaps we will have the pleasure of serving >you in the future. > > >Your Friends at >BMG Music Service > >F29N951005 > >===== Original Message Attached ===== > > >this message was sent previously and i expect it to be taken care of, do not >send me any more offers, forward this message to your manager so this can be >handled immediately... > >cancel both accounts, 8846013301 and 8845204398, IMMEDIATELY.............. >as i told you in a previous email the second account was done in ERROR.... >I do not wish to do business with a company that is unwilling to respond in >a positive manner to a mistake.... if I continue to have problems with your >company I will be reporting this problem to the appropriate >organizations.... > > >From: [email protected] > >To: > >Subject: RE: 8846013301 : Your Corinne Bailey Rae Featured Selectio Date: > >26 Jun 2007 11:15:24 EST > > > >To: Ms Nancy Account 8846013301 > > > >Thank you for your contacting us about your Featured Selection. > > > >Your current Featured Selection has been canceled. > > > >Thanks for shopping at BMG Music Service. > > > >Your Friends at > >BMG Music Service > > > >F26U532073 >From: [email protected] >To: >Subject: RE: 8846013301 REPLY FROM BMG Music Service >Date: 29 Jun 2007 18:10:42 EST > > >To: Ms Nancy Account 8846013301 > >We are writing with regard to the following accounts: > > 8846013301 Ms Nancy > 8845204398 Nancy > >It will necessary that you return the product in order for the accounts >to be cancelled. > >If you choose to retain the Enrollment packages that were shipped on >each account, it will necessary that you fulfill the membership >agreement. > >We are unable to combine for of the membership. Each has their own >fulfillment requirement. > >You may return the unopened carton at our expense simply by marking the >package "Refused - Return to Sender." If you have already opened the >package, it will be necessary to take the resealed package to your >local Post Office and apply the appropriate postage. > >We look forward to hearing from you soon. > > >Your Friends at >BMG Music Service