- Report: #1270275
Complaint Review: Bohemia Interactive - Mníšek pod Brdy
Reported By:
Leandro Machado -
Sao Mateus, Alabama, Brazil
Submitted:
Updated:
-
Author Confirmed
Why?
Bohemia Interactive
Stříbrná Lhota 747 Mníšek pod Brdy, 27218864 Czech Republic
Web:
www.bistudio.com
Categories:
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Bohemia Interactive Arma 3, DayZ Sa They banned me without reason or any proof Mníšek pod Brdy
I recently ask for help from Bohemia Interactive, with this email:
Hello, I'm feeling very dissatisfied with your system.
1 month ago I tryied to play and I received a message that I was global banned, I contact the BattleEye support with this message:
"Hello Yesterady I was global banned, my computer are clean, I have no virus, no cheats and no other things (I can send to you teamviewer access to check my computer), I think that the problem is that I try to run my own server yesterday and get banned (because I was kicked from the game that I was playing and running my own server.
BAN ID: d5f48f
GAME: DayZ Standalone
Thank you"
And they just reply with a automatic system and not send any explanation about the ban that was unfair. I suppose that you have in your system a history of my action and you can see that I have no cheat history, no suspect acts and they banned me without reason.
I am contacting your system to say: I am really dissatisfied with your products because I played a bunch off time without problems but they just ban me and I can't play DayZ or Arma 3 because banned me without reason.
What I will do is:
I will contact econsumer and ripeffort about this actions, not replies, not justified actions and search for my rights because you are just ignoring my rights.
But they reply only with a evasive reply that can't do nothing.
So I ask for proofs, I request to they access my computer with TeamViewer to scan for virus or software of cheats at games, but they don't make any action about this, they just banned my account and I can't play DayZ Standalone or Arma 3 that total costs was 83 dollars (converted to my currency) and they do not respect my rights!
I want a total refund or unban of my account because they banned two games and my account have no other bans, I never was banned before.
Thank you
