I purchase an expensive designer handbag in April of 2015. It was being sold as authentic. I received a fake and contacted the seller to return it. The seller ignored my requests to return. Bonanza Customer Service gave me the run around and told me to work it out with the seller. I needed to contact Paypal to get any resolution. This isn't the first time I've had bad experience with this company. I have learned my lesson and will not deal with them again.