- Report: #952412
Complaint Review: Bonham Chrysler Cash Corral - Bonham Texas
Reported By:
M. -
Melissa, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Bonham Chrysler Cash Corral
1522 W. Sam Rayburn Dr. Bonham, 75418 Texas, United States of America
Phone:
Web:
www.bonhamchrysler.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Bonham Chrysler Cash Corral "Home of Family Values" I think NOT! Bonham, Texas
*Consumer Comment: What Were You Expecting Them To Do?
*Consumer Comment: What else?
*Author of original report: For Jim
*Author of original report: For Ramjet
*Consumer Comment: In response to your comment...below...
*Author of original report: Attention Ken!
*Consumer Comment: Translation
*Consumer Comment: Yep, I refuse to grow up....
*Author of original report: How About This
I'm hoping those who are reading this have not yet purchased from Bonham Chrysler's Cash Corral- BUYER BEWARE as I wish I did my homework before throwing away $4,000 cash down the toilet.
I am not an unintelligent person and is quiet aware of the meaning of an "AS IS" vehicle. However; One would hope that a $4,000 vehicle would last longer than less of two months. I purchased a 1999 Isuzu Rodeo with 200k miles for an overcharged amount of $4,000.
I was fully aware that this will not last me a long period time but clearly, I put too much trust into Bonham Chrysler's famous slogan "Home of Family Values" and trusted that this vehicle, despite the year and amount of mileage, surely would have been checked prior to selling to what they advertise as wanting happy and repeat customers.
Not even two months later, the engine needs to be replaced. Now I'm all out of cash and without a vehicle. My shady salesman, Erik and his associate Jimmy did not even have a care to assist or have the guts to return a call.
Their sorry excuse of a General Manager, Mike Bell at least returned the call but politely, informed me there was nothing they could do. I say sorry excuse because, a REAL MANAGER would never tell a customer sorry...tough luck...better luck next time- which in hiding, is really what was said to me.
I guess this is the difference between a small country dealership versus the big city dealerships. Here's a real management tip for you Mike Bell and Eugene Knies, the owner of Bonham Chrysler, HELP YOUR CUSTOMERS, FIND A SOLUTION! TELL ME ANYTHING EXCEPT YOUR s**t OUT OF LUCK!
By no means do I expect a refund, another vehicle or a discount for the repairs. I JUST WANTED SOME TYPE OF WILLINGNESS TO HELP YOUR CUSTOMERS. Never the less, nothing will be done as they have already cashed my check and in reality that is all they care about.
BUYERS- There are far too many dealerships around to have to settle for a junk lot such as the Cash Corral. The lot itself and the other pieces of crap should have turned me away as soon I pulled in.
I am not an unintelligent person and is quiet aware of the meaning of an "AS IS" vehicle. However; One would hope that a $4,000 vehicle would last longer than less of two months. I purchased a 1999 Isuzu Rodeo with 200k miles for an overcharged amount of $4,000.
I was fully aware that this will not last me a long period time but clearly, I put too much trust into Bonham Chrysler's famous slogan "Home of Family Values" and trusted that this vehicle, despite the year and amount of mileage, surely would have been checked prior to selling to what they advertise as wanting happy and repeat customers.
Not even two months later, the engine needs to be replaced. Now I'm all out of cash and without a vehicle. My shady salesman, Erik and his associate Jimmy did not even have a care to assist or have the guts to return a call.
Their sorry excuse of a General Manager, Mike Bell at least returned the call but politely, informed me there was nothing they could do. I say sorry excuse because, a REAL MANAGER would never tell a customer sorry...tough luck...better luck next time- which in hiding, is really what was said to me.
I guess this is the difference between a small country dealership versus the big city dealerships. Here's a real management tip for you Mike Bell and Eugene Knies, the owner of Bonham Chrysler, HELP YOUR CUSTOMERS, FIND A SOLUTION! TELL ME ANYTHING EXCEPT YOUR s**t OUT OF LUCK!
By no means do I expect a refund, another vehicle or a discount for the repairs. I JUST WANTED SOME TYPE OF WILLINGNESS TO HELP YOUR CUSTOMERS. Never the less, nothing will be done as they have already cashed my check and in reality that is all they care about.
BUYERS- There are far too many dealerships around to have to settle for a junk lot such as the Cash Corral. The lot itself and the other pieces of crap should have turned me away as soon I pulled in.
9 Updates & Rebuttals
M. Nelson
Melissa,Texas,
USA
How About This
#2Author of original report
Thu, October 18, 2012
This is getting tiring; You two gentlemen seem to be extremely interested in my topic and clearly, has time on their hands so, please rebuttal back and let me know what day and time you are available to meet at the above dealer location so we may continue our rebuttals.
I look forward to hearing back from you soon.
Ken
Colorado,USA
Yep, I refuse to grow up....
#3Consumer Comment
Thu, October 18, 2012
"Perhaps, one would would actually make use of a rebuttal from someone who can at least interpret the English Language a little better."
What part of the English language did a fail to interpret?
BTW, I'm not the one who willingly bought an overpriced, AS-IS vehicle with 200K miles and expected it to be relatively problem free an then ask for repairs on this AS-IS vehicle.
"There are far too many dealerships around to have to settle for a junk lot such as the Cash Corral. The lot itself and the other pieces of crap should have turned me away as soon I pulled in."
You're probably right about this, but it DIDN'T get through to you...did it?
Jim
Orlando,Florida,
USA
Translation
#4Consumer Comment
Thu, October 18, 2012
The translation of the OP's discourses are all centered on the major point. Since he/she won't tell you let me translate it for you: "I placed my post as I wished. Because I am, without any doubt right in everything and anything I say, nobody is going to tell me anything or tell me what to do or what I don't know. Don't even think of posting anything here because I don't want to read anything UNLESS you agree with me 100%. There is no room for ANY rebuttle here because I am right and you are wrong. I am a spoiled little immature baby who knows everything and is always right."
Yes sir...he/she must be quite a joy to live with!
AS ALWAYS....GREAT JOB KEN!
M. Nelson
Melissa,Texas,
USA
Attention Ken!
#5Author of original report
Thu, October 18, 2012
Please trust that your so called rebuttal made no effect in any way. Please, continue to "laugh out loud".
"My bad" "LOL"... Are you ten?
Perhaps, one would would actually make use of a rebuttal from someone who can at least interpret the English Language a little better.
Ken
Colorado,USA
In response to your comment...below...
#6Consumer Comment
Tue, October 09, 2012
" I do not believe I requested any other consumer questions or comments pertaining to what you think. Why don't you go purchase one of their vehicles so you too, can loose that amount of money then respond back at that time. If not, do not worry about what "specifics" I was looking for and keep your useless comment to yourself."
By posting your report, you are allowing any and all comments that follow. YOU don't get to tell rebuttal authors what they can or can't post. Your bad, you will have to accept, not necessarily agree with, whatever is posted. O-o-o-p-s, I should have, according to you, kept this to myself....LOL!
M. Nelson
Melissa,Texas,
United States of America
For Ramjet
#7Author of original report
Tue, October 09, 2012
The purpose for my complaint is for consumers who may be looking for reviews regarding this seller. Regardless of my scenario, it would be at their discretion if they want to take into account mine and other buyers' experiences or not. Unless, you are a representative of Bonham Chrysler, I do not believe I requested any other consumer questions or comments pertaining to what you think. Why don't you go purchase one of their vehicles so you too, can loose that amount of money then respond back at that time. If not, do not worry about what "specifics" I was looking for and keep your useless comment to yourself.
M. Nelson
Melissa,Texas,
United States of America
For Jim
#8Author of original report
Tue, October 09, 2012
The purpose for my complaint is for consumers who may be looking for reviews regarding this seller. Regardless of my scenario, it would be at their discretion if they want to take into account mine and other buyers' experiences or not. Unless, you are a representative of Bonham Chrysler, I do not believe I requested any other consumer questions or comments pertaining to what you think. Why don't you go purchase one of their vehicles so you too, can loose that amount of money then respond back at that time. If not, anyone can find the definition of "As Is" so keep your useless comment to yourself.
Ramjet
Somewhere,Michigan,
U.S.A.
What else?
#9Consumer Comment
Mon, October 08, 2012
You said: "By no means do I expect a refund, another vehicle or a discount for the repairs." What else is there that they could do? What are you asking for specifically?
Jim
Orlando,Florida,
USA
What Were You Expecting Them To Do?
#10Consumer Comment
Mon, October 08, 2012
You said you understood the meaning of the "AS IS". Do you? If you bought a warranty and the causes of the problems were under warranty, then repairs would have been performed as per the terms and conditions of that warranty. A purchase under the terms of an "AS IS" sale means you bought the car with any problems it has and the dealer is under no obligation to provide you with service free of charge as in a warranty. Why would you even remotely think you can have it both ways?
