- Report: #851613
Complaint Review: Bottom Line Books - Internet
Reported By:
Katie -
Rancho Cordova,, California, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Bottom Line Books
P.O.Box 360292 50336-0292 Internet, United States of America
Phone:
Web:
www.BottomLinePublications.com
Categories:
Business Rating:
(0)
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Bottom Line Books Bottom Line Publications received books I did not order but was billed for, Internet
I ordered one book from Bottom Line, but decided to return it. Then, without asking for it, I received another book; one that I had not ordered. There were no instructions on HOW to return either one, nor was there a telephone number by which I could contact them. I got on-line to see if I could find a contact number, and instead found a bevy of complaints similar to mine.
I am sending the books back anyway, but keeping a complete record of any correspondence and the USPS return information as well as a record of any attempts to contact them by any other method, (as a CYA precaution) because it is my understanding that this company duns you for payment whether you've already paid, sent the merchandise back, sent correspondence, etc.
I am sending the books back anyway, but keeping a complete record of any correspondence and the USPS return information as well as a record of any attempts to contact them by any other method, (as a CYA precaution) because it is my understanding that this company duns you for payment whether you've already paid, sent the merchandise back, sent correspondence, etc.
