- Report: #619263
Complaint Review: Brick Train Shop - San Jacinto California
Reported By:
Rebekah Burr-Siegel -
Stockton, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Brick Train Shop
1822 Villines Ave., San Jacinto CA 92583 San Jacinto, 92583 California, United States of America
Phone:
(888) 434-8690
Web:
www.bricktrainshop.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Brick Train Shop sent instruction manual, not lego kit like expected for $26.00 San Jacinto, California
My 10 year old son had saved up to buy a Lego kit: Star Wars Episode 1 Cruiser Set #7665. He found it on www.bricktrainshop.com and was in heaven. We ordered it on-line and in about a week the instruction manual arrived that was it! There was no Lego set at all; it was the instruction manual he bought for $26.00 (including shipping and tax). My son was completely disappointed, frustrated, and angry. Hed been ripped off.
What they were advertising was not at all what they were actually selling. They show the box the set comes in, the set fully assembled, the mini figures that come with it, etc. What they dont say is that you are buying ONLY the instruction manualcompletely deceiving.
When we tried to call them, none of the extensions were answered, they all went to voicemail. The website says that they are having problems with their Contact Us section. They seem to be having more problems than that!
