1, Report:
#608373
Posted Date:
May 03 2011
Brick Train Shop - bricktrainshop.com Operates Deceptive Web Site: Shows Pictures of Products it Does Not Sell San Jacinto California
This deceptive web site shows photos of boxed Lego sets with product titles that match (example: Lego Star Wars Episode III Set 6205 V-Wing Fighter). That creates an expectation that they are selling a complete set. But guess what? All they sent me was an instruction manual. They di...
Entity
Brick Train Shop
Categories: Toy Stores
2, Report:
#723235
Posted Date:
Apr 28 2011
Brick Train Shop Rips off customers and doesn't give a refund, Internet
Bricktrainshop.com sold us only instruction booklets which were supposed to be actual Legos. They said they would refund our money but never did. We lost $100.
Entity
Brick Train Shop
Categories: Toy Stores
3, Report:
#722120
Posted Date:
Apr 26 2011
Brick Train Shop STOLE $100 from my son by refusing to issue a refund or reply to an email SAN JACINTO, California
I ordered what I thought were 2 lego sets from the website for my son for Christmas. Shipping charges were around $18 so I guessed for sure I was getting the lego sets. I received 2 manuals for the sets we thought we were purchasing.
I tried to call about getti...
Entity
Brick Train Shop
Categories: Toy Stores
4, Report:
#717342
Posted Date:
Apr 14 2011
Brick Train Shop Ripped off another child of almost 200$$ San Jacinto, California
I was just recently ripped off by this company. Most of you were lucky enough to of used a credit card with buyer protection, me, I sent in a money order of $178 dollars to these guys and received absolutely nothing in the mail and no way to get my money back from them. Im a single ...
Entity
Brick Train Shop
Categories: Toy Stores
5, Report:
#716196
Posted Date:
Apr 11 2011
brick train shop rip off artists Internet
as i have read from many of you i am not the only person who fell for this rip off!!! i too ordered several lego sets from this company but only received manuals...i contacted the company first to find out where my order was because it seemed to be taking a long time and they ...
Entity
brick train shop
Categories: Credit Card Fraud
6, Report:
#715601
Posted Date:
Apr 09 2011
Brick Train Shop Customer Service Rep. Susan P. Biggest Rip off on the Internet San Jacinto , California
On Feb. 27th.,2011 I placed an order with Brick Train Shops On-line. When we received the products in the mail we assumed we were getting sets of Lego's, instead we received manuals. I called the company many times and all I got was to leave a message ...
Entity
Brick Train Shop
Categories: Hobby Shops
7, Report:
#714226
Posted Date:
Apr 05 2011
Brick Train Shop deceptive and fraudulent advertising San Jacinto, California
My kids were so excited when we found this website! I let them each pick out a Lego set for their birthday. When we received instruction manuals instead I contacted Susan P. in Customer Service. She said No problem just send them back. So I did. But ...
Entity
Brick Train Shop
Categories: On-Line Stores
8, Report:
#706308
Posted Date:
Mar 15 2011
Brick Train Shop Like so many others Hemet, California
Like so many others, I found out too late what a scam artist is! If this company had any desire to be honest, after the first hundred misunderstandings, they would have changed their website to make their product descriptions clear to the public. It is nothing but a scam, ...
Entity
Brick Train Shop
Categories: Toy Stores
9, Report:
#705882
Posted Date:
Mar 14 2011
bricktrainshop.com Bricktrainshop brick train shop Deceptive advertising scam, selling overpriced USED LEGO manuals which appear to be lego sets Internet
I have a similar story to the others. I was mislead by deceiving product advertising to purchase a lego set when they were really selling only the USED instruction manual for $50, which happens to be the same price of the set. There were at least 10 photos of the lego set on the pro...
Entity
bricktrainshop.com
Categories: Toy Stores
10, Report:
#693824
Posted Date:
Feb 11 2011
BRICK TRAIN SHOP RIPPED OFF, DECIEVED,BROKE MY 8 YEAR OLDS HEART SAN JACINTO, California
Brick house train shop is a crooked buisness deliberatly and cleverly disgised to look like a legidimate buisness.
Other customers complaints are real and true,they are decievers that make you belive you are buying a Lego toy,then they send you some worthless directions you ...
Entity
BRICK TRAIN SHOP
Categories: Toy Stores
11, Report:
#686676
Posted Date:
Jan 25 2011
BRICK TRAIN SHOP THEY NEVER RECEIVED MY RETURN, Internet
DO NOT BUY FROM THIS WEBSITE.
I purchased what I thought was a lego set for my son for Christmas and turns out it was an instruction manual. This companies website looks very reputable, but if you look at it closely you can see they just copy and paste pictures and logos.
They s...
Entity
BRICK TRAIN SHOP
Categories: Toy Stores
12, Report:
#679670
Posted Date:
Jan 06 2011
Brick Train Shop GOT RIPPED OFF AT CHRISTMAS , Internet
I bought some items on Brick Train Shop before Christmas, hoping to surprise my 6yr old boy. To my dismay.. I also recieved a handful of instuction manuals. I think that the owners of this online store would have noticed that this is an issue,with all of the complaints that I have r...
Entity
Brick Train Shop
Categories: Toy Stores
13, Report:
#671171
Posted Date:
Dec 14 2010
Brick Train Shop Bait and Switch Internet
Same as all the others.
We ordered Lego sets and received instructions instead.
Unfortunately we ordered 3 times before the first one came and we caught on.
And yes the 8 year old is crushed.
These guys must be looking for negative attention in hopes of improving the...
Entity
Brick Train Shop
Categories: Toy Stores
14, Report:
#668807
Posted Date:
Dec 07 2010
Brick Train Shop Deceptive advertising and refusal to provide refund San Jacinto, California
BrickTrainShop advertises itself as a seller of Lego sets. We thought we were ordering a BatMan lego set, but instead got the assembly instructions only (for $45). We followed the instructions from BrickTrainShop to return the instructions for a supposed full refund. We have a certi...
Entity
Brick Train Shop
Categories: Hobby Shops
15, Report:
#644881
Posted Date:
Nov 17 2010
Brick Train Shop Another 10-Year Child Ripped Off by this Company in 2010! Internet
My 10 year old son saved up his money and bought a lego box set or so he thought. For $82.00, the company sent an instruction manual. [This is part of the scam, put the cost of the part at slightly below the set price, and show a picture that misleads consumers into beli...
Entity
Brick Train Shop
Categories: Toy Stores
16, Report:
#645305
Posted Date:
Sep 29 2010
Brick Train Shop sold me a lego set that when it arrived turned out to be an instruction manual for the lego set , Internet
My experience seems fairly typical of what I have read. I bought: Lego Indiana Jones Set 7622 Race for The Stolen Treasure x 1 from www.bricktrainshop.com for $22.44 (including packaging and postage) under the assumption I was purchasing a lego set. I could not see anywhe...
Entity
Brick Train Shop
Categories: Miscellaneous Companies
17, Report:
#644302
Posted Date:
Sep 25 2010
Brick Train Shop Brickmaster Deceptive advertising Internet, Hemet, California
This company deliberately misleads the consumer, mostly children, with deceptive advertising. My eight year old son found the website by googling the Lego fire station. Unfortunately, the brick train shop site came up. When the product we ordered arrived it was onl...
Entity
Brick Train Shop
Categories: Toy Stores
18, Report:
#644273
Posted Date:
Sep 25 2010
Brick Train Shop Brickmaster Deceptive advertising Internet, Hemet, California
This Company deliberately misleads the consumer, mostly children. My eight year old son found the website by googling the Lego firestation. Unfortunately, the Brick Train Shop site came up, when the product we ordered arrived it was just a manual. Even though the product description...
Entity
Brick Train Shop
Categories: Toy Stores
19, Report:
#643530
Posted Date:
Sep 23 2010
Brick train shop Misleading sales tactic's, non return of phone and emai,general bad business practices San Jacsinto, California
Ordered a lego Batman 7783 set as they described, What showed up was a sticker set. Made several attempt's to get a hold of someone for return infromation by email and telephone no response from Brick Train Shop. I have since called the CA Attorney General, and BBB in the city...
Entity
Brick train shop
Categories: Toy Stores
20, Report:
#629395
Posted Date:
Aug 05 2010
bricktrainshop.com brick train shop destroys a kids chance of winning a school compotion , Internet
I was planning for my schools animation competition and was going to do a stop motion lego bounty hunter video. I have all the needed bounty hunters but Jabba so I looked up all the world wide offers on ebay and most were complete rip offs or I'd be in school when the offer ended un...
Entity
bricktrainshop.com
Categories: Computer Fraud
21, Report:
#626195
Posted Date:
Jul 23 2010
Brick Train Shop Ripped Off by Brick Train Shop San Jacinto, California
My 9 year old was looking for a Harry Potter lego set, one of the small boxes, typically $10 in the stores, so $9.90 plus $4.40 shipping seemed reasonable. I helped him make the purchase. One week later ONLY the small manual arrives.
I jumped back on to try to se...
Entity
Brick Train Shop
Categories: Toy Stores
22, Report:
#619263
Posted Date:
Jul 02 2010
Brick Train Shop sent instruction manual, not lego kit like expected for $26.00 San Jacinto, California
My 10 year old son had saved up to buy a Lego kit: Star Wars Episode 1 Cruiser Set #7665. He found it on www.bricktrainshop.com and was in heaven. We ordered it on-line and in about a week the instruction manual arrived that was it! There was no Lego set at all; it...
Entity
Brick Train Shop
Categories: Toy Stores