- Report: #927998
Complaint Review: Brickhouse Security - New York New York
Reported By:
sirspencer -
Henderson, Nevada, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Brickhouse Security
980 Avenue of the Americas 3rd Floor New York, New York, United States of America
Phone:
Web:
http://www.brickhousesecurity.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Brickhouse Security Total scam rip off. DO NOT PURCHASEANYTHING FROM THESE LYING THEIVES New York New York
*UPDATE Employee: Cell Phone Spy Stick
*Consumer Comment: BS Why don't you give your name Mr Customer Service Manager
*Consumer Comment: Why no name and phone number
*UPDATE Employee: Contact info
*UPDATE Employee: Contact info
*Consumer Comment: Looked into it, That's about all !!!
*Consumer Comment: LOOK INTO IT , Right that' it ,Just another waste of time
I ordered the cell phone spy stick. (Thumb Drive) I recorded the conversation where the sales rep said that returns are good for 30 days if not completely satisfied. I tried to get the thing to work to no avail. I took it to the geek squad at Best Buy and they couldn't get it to work either and informed me that it was just a thumb drive. I called to return the spy stick and they said they don't accept returns because it is software. The lady was rude and defensive. I told her that I was going to talk with the D.A.'s office and she said go ahead. The response from Brickhouse from an unsatisfied customer who purchased the same item, (Cell Phone Spy Stick) also said that they would gladly give a refund. So that is a crock of lies as well. I am taking the reports with me to the D.A.'s office tomorrow. This is a SCAM people. I wasted $149.00 on this thumb drive. I promise you I will get my money back.
I am going to every site I can to expose these scam artist.
I am going to every site I can to expose these scam artist.
7 Updates & Rebuttals
Alex
Anchorage,Alaska,
United States of America
LOOK INTO IT , Right that' it ,Just another waste of time
#2Consumer Comment
Mon, February 11, 2013
What a load of bull, Their return policy is so tight that nothing can be returned after it is opened. It's a CATCH 22, Because you don't know if it works like they say it does, until you open it to try it. Then you can't return it because it been opened........What a Scam, Selling junk on the internet.
Will they do the right thing and return your money? No way," But they will look into it"
Alex
Anchorage,Alaska,
United States of America
Looked into it, That's about all !!!
#3Consumer Comment
Mon, February 11, 2013
What a load of bull, Their return policy is so tight that nothing can be returned after it is opened. It's a CATCH 22, Because you don't know if it works like they say it does, until you open it to try it. Then you can't return it because it been opened........What a Scam, Selling junk on the internet.
Now will they do the right thing and return your money? No way," But they will look into it"
Brickhouse security
New York,New York,
USA
Contact info
#4UPDATE Employee
Wed, January 16, 2013
And if you prefer to call, I can be reached at 646.253.9115
my name is Mike
Brickhouse security
New York,New York,
USA
Contact info
#5UPDATE Employee
Mon, January 14, 2013
Quickest way to reach me is [email protected]
As I said I'll be happy to look into the matter for
Chaplain Bob
Lake Worth,Florida,
USA
Why no name and phone number
#6Consumer Comment
Sat, January 05, 2013
why not list a contact number or a name
Alex
Anchorage,Alaska,
United States of America
BS Why don't you give your name Mr Customer Service Manager
#7Consumer Comment
Sat, January 05, 2013
It the same respond all the time , They must have to repute all these negative reports on their lunch breaks. Don't believe them, I hope they get arrested.
Brickhouse security
New York,New York,
USA
Cell Phone Spy Stick
#8UPDATE Employee
Thu, December 20, 2012
I'm very sorry this product didn't work for you and you had issues returning it. I'd be happy to look into this to see what we can do for you. If you can respond with an order # I'll get in touch personally.
Regards
Customer Service Manager
