- Report: #825533
Complaint Review: Bridal Boulevard - Internet
Reported By:
Cindy -
Fort Wayne, Indiana, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Bridal Boulevard
Internet, United States of America
Phone:
888-582-5438
Web:
Bridal Boulevard.com
Categories:
Business Rating:
(0)
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Bridal Boulevard FRAUD. DID NOT REFUND MONEY FOR A RETURNED DRESS THAT WAS IN NEED OF REPAIRS. Internet
I purchased on October 29, 2011 a bridesmaid dress for my daughters wedding. The dress would not zip up or down. Took to a alteration shop and they said it would cost more than the dess was worth to fix. I contacted Bridal Boulevard. They said they would cover the cost of the repairs. I decided to return the dress. It was returned in 30 days. I have yet to receive my refund. Customer service says they credited my account on December 29, 2011. There have been no credits to my account as of January 19, 2011. The dress was sub standard. Came wadded up in a shoe size box. It was a long formal. The dress had to be shipped back to China costing me over $100 to send it back. Bridal Boulevard then preceeded to tell me there would be a restocking fee. The dress cost$159.88, and they would credit me $115. I have yet to see the credit.
