- Report: #1368464
Complaint Review: Bridgecrest/Drivetime - Internet
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Author Not Confirmed
Why?
Bridgecrest/Drivetime
Internet, USA
Phone:
1-877-329-9029
Web:
www.bridgecrest.com
Categories:
Business Rating:
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Bridgecrest/Drivetime
February 2016 I purchased a 2005 Dodge Durango from Drivetime and unfortunately one week after return date policy, the vehicle began stop at lights, during turns, and accerlarting while in park. The warranty was still active therefore repairs were completed as per their designated Mechanic Action Gator. However, 3 days later problem recurred prompting a referral to a Dodge dealer. While completing paperwork with service manager witnessed RPM accerlation. They kept the vehicle for 3 days without finding cause. It is now 1 year later, warranty has expired and issue has reoccurred. I have called the warranty department (per instructions from Bridgecrest/Drivetime) to submit a warranty claim only to be told basically it is not their problem. In essence the vehicle was never repaired as the issue has returned. I was told vehicle met their highest standards and was not listed on a recall list. I am now stuck with a vehicle that poses danger to my life and family.
