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  • Report:  #416493

Complaint Review: Bridgevine/Comcast - Niagra Falls New York

Reported By:
- Franklin, Massachusetts,
Submitted:
Updated:

Bridgevine/Comcast
PO BOX 134 Niagra Falls, 14302-0134 New York, U.S.A.
Phone:
888-279-4763
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I signed up for service and was promised a 66.00 per month deal with $225 in rebates. That was August 1st of 08. After we were connected the first issue started, Comcast couldn't keep the offer of $66 per month and it went up to &75.

It is now almost Feb 1st. Yes, you guessed it NO rebate. I have made several phone calls and have recieved the run around. Anything from they will be mailed on Jan 5th. I made a phone call today to find out where the check is as its now Jan 27th and NO check. I the first phone calls reason for no check was that I was for some reason not in the system. To the latest reason after another phone call to I was calling the wrong place and that's why I was not in the system dispite the prior statement in Dec that it was going to be mailed Jan 5th.

I'm not sure how Comcast is doing business with this company but I can tell you I will NEVER have cable from Comcast ever again. We are a Dish family now!

DONT fall for this SCAM

Michelle

Franklin, Massachusetts

U.S.A.


1 Updates & Rebuttals

VeroMark

Vero Beach,
Florida,
USA
Response From Bridgevine

#2UPDATE Employee

Wed, December 23, 2009

I'm sorry that you are having problems with your rebate. I'm an employee of Bridgevine and may be able to get this issue resolved for you. Around the time that you ordered the company that handled our rebate filed bankruptcy and this might have something to do with your issues. Please email me your order confirmation number and any other information that you may have and I'll personally look into this matter for you.

Regards
Mark Ballard
[email protected]

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