- Report: #444800
Complaint Review: Briggs & Stratton Corporate Headquarters - Milwaukee Wisconsin
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Author Confirmed
Why?
Briggs & Stratton Corporate Headquarters
P.O. Box 702 Milwaukee, 53201 Wisconsin, U.S.A.
Phone:
414-259-5333
Web:
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Briggs & Stratton Corporate Headquarters Vangaurd OHV 16hp engine Milwaukee Wisconsin
What's wrong with this company Briggs & Stratton and there faulty engines what ever happen to Quality Craftsmanship for example. I had recently Bought 2 years ago a Agco lawn tractor with a Briggs & Stratton 16 hp Vangaurd V twin OHV engine in it and the motor was new 2007 Model # 303777 Type 1032-E.
The engine was mantianed regular and filter changed Yesterday I had changed the oil again and filter after the storage from the winter and the mower ran fine for about 15 minutes and then their was a loud Knock and then a loud bang and the engine died. So I looked at the engine and oil was coming out of the top of the engine and I had pulled the plugs and checked for compression and the right Head was dead.
This kind of figures and I should of known better then to buy it because I had purchased a John Deere riding mower with the same type of engine but a 20 hp prior to this one and the problem that occurred on that was the seat for the exhaust lifter had popped out of the cheap cast aluminum head and screwed everything up.
Today I had spent 48 minutes on hold with Briggs & Stratton. But to no avail I had given them the motor information such as Model # 303777 and the type 1032-E1 and the code # 00040511. And there is no recorded of it this motor was new when it was installed on the AGCO 1616h mower and the only info they did have was for a snapper made in 1999 and this one has a 2006 family tag # YBSXS.4802VC for California emissions tag. So they are off on that. So they had given me another # to call which is 1-800-444-7774 In which i will call monday but from past experance i get nowhere and i'll still have a bad motor and this motor had cost the shop close to $1300.00 when it was installed in 2007
So I guess the warranty will not be honored what so ever and I would not recommend any kind of lawn equipment or any type of Briggs & Stratton gas engines they are undependable pieces of junk comprised from Japanese & Chinese and other imported crap.
Its simple Buy USA made machines Not the John Deere with B&S engines I had a John Deere 140 from the earlier 70s that had a Kohler cast Iron engine that was a work horse never died ran all day with out problems & I wish I had kept it but it was not enough for 5 acres
I had wasted for the 2 mowers with the B&S engines close to $3,200.00 So if your reading this and plan on buying a Mower with a Briggs & Stratton cast Aluminum engine be weary because you'll be posting here also and I can say I told you so. I'll post some picture's here later of them in their current state after being Shot with 12 gauge slugs that about all their good for now Buy (((competitors' names redacted)))
Austin
Ada, Kansas
U.S.A.
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitor's name
The engine was mantianed regular and filter changed Yesterday I had changed the oil again and filter after the storage from the winter and the mower ran fine for about 15 minutes and then their was a loud Knock and then a loud bang and the engine died. So I looked at the engine and oil was coming out of the top of the engine and I had pulled the plugs and checked for compression and the right Head was dead.
This kind of figures and I should of known better then to buy it because I had purchased a John Deere riding mower with the same type of engine but a 20 hp prior to this one and the problem that occurred on that was the seat for the exhaust lifter had popped out of the cheap cast aluminum head and screwed everything up.
Today I had spent 48 minutes on hold with Briggs & Stratton. But to no avail I had given them the motor information such as Model # 303777 and the type 1032-E1 and the code # 00040511. And there is no recorded of it this motor was new when it was installed on the AGCO 1616h mower and the only info they did have was for a snapper made in 1999 and this one has a 2006 family tag # YBSXS.4802VC for California emissions tag. So they are off on that. So they had given me another # to call which is 1-800-444-7774 In which i will call monday but from past experance i get nowhere and i'll still have a bad motor and this motor had cost the shop close to $1300.00 when it was installed in 2007
So I guess the warranty will not be honored what so ever and I would not recommend any kind of lawn equipment or any type of Briggs & Stratton gas engines they are undependable pieces of junk comprised from Japanese & Chinese and other imported crap.
Its simple Buy USA made machines Not the John Deere with B&S engines I had a John Deere 140 from the earlier 70s that had a Kohler cast Iron engine that was a work horse never died ran all day with out problems & I wish I had kept it but it was not enough for 5 acres
I had wasted for the 2 mowers with the B&S engines close to $3,200.00 So if your reading this and plan on buying a Mower with a Briggs & Stratton cast Aluminum engine be weary because you'll be posting here also and I can say I told you so. I'll post some picture's here later of them in their current state after being Shot with 12 gauge slugs that about all their good for now Buy (((competitors' names redacted)))
Austin
Ada, Kansas
U.S.A.
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitor's name
2 Updates & Rebuttals
Classiccannons.com
Ada,Kansas,
USA
looking for an update
#2Author of original report
Wed, December 23, 2009
haven't heard anything back whats up
John
Califon,New Jersey,
U.S.A.
Where exactly did you buy the engine?
#3Consumer Comment
Sun, April 19, 2009
The numbers indicate the engine was manufactured in 2000. It's odd that an engine would be sitting in a shop for sale for 7 years, much less a not-so-popular hp version of it.
