- Report: #1348992
Complaint Review: Bright House Networks - Internet
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Author Confirmed
Why?
Bright House Networks
Internet, USA
Phone:
18556577328
Web:
Brighthouse.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Bright House Networks Spectrum bait and switch. They tell over the telephone one price and send you a bill for a higher price. TAMPA, Indiana, Florida
Over the telphone, I was told that they would increase the speed of my internet and and give me a promotional rate for one year.
They sent me a bill which increase my rate. When I called to inquire about it they told me there was nothing they could do and I would have to pay the higher rate and they could not put it back as before the speed change..
When you ask to speak with a supervisor you are told there are none availible someone will call back.
This is a bait and switch routeen where they promise you one price and switch to the higher price on the bill/ If your not watching you will windup paying the higher price and not recievie the promotion that was promised.
