- Report: #570497
Complaint Review: Brillyan Auto Inc. - burnaby British Columbia
Reported By:
ROCKY -
port alberni, British Columbia, Canada
Submitted:
Updated:
-
Author Confirmed
Why?
Brillyan Auto Inc.
4301 E. Hastings burnaby, v5c2j7 British Columbia, United States of America
Phone:
604-728-1960
Web:
www.brillyanauto.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Brillyan Auto Inc. Brillyan Motors is a total ripoff. buyer beware . brillyan motors is a scam burnaby, British Columbia Canada
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I call them and ask them about a vehicle they have listed and tell them i have to fly there so I dont want any problems as it costs me money and time. I simply ask them if the vehicle is in good running order and there is nothing wrong with it as I am looking for a reliable trouble free vehicle. They say "Oh yes the vehicle is in perfect running order". So I take a flight over there the next day I get there and have a look the check engine light is on. they say that its nothing and a minor problem and the number 2 coil pack needs replacing. LIE #1 so I buy the vehicle and limp it home. Next day I take it to my my mechanic friend and he says yes the number 2 coil pack is gone because the head gasket is blown and leaking probably at the number 2 cylinder!! says at least 2800.00 to fix (I only paid 7000.00 for vehicle). So I call them and they say bring it back so I make the long ferry ride and drive over there once again. they refuse to refund my money and they have nothing on their lot I wanted but what was I to do.
So they tell me this vw jetta is very good and reliable and no issues whatsover. I take it for a drive and it seems okay. So i decide to go for that as I thought it would be trustworthy. I had to wait 5 hours for the boss to get there he told me 1:30PM AND DIDNT ARRIVE UNTIL 5. Finally i get out of there and make the expensive drive back. I get home and all is well for about 3 weeks. Then the car is making horrible noises when i start it only when it is in park. So I take it down to my mechanic friend and he takes it for a drive and then pulls the transmission pan off and discovers the transmission is ready to go at any moment. less than 500km on the car since I bought it. Transmission shop says 2650.00 plus taxes and shop supplies to fix!!!! I called them once again and they wont let me trade or anything. I even told them I dont mind spending some more money to get a REAL TRUSTWORTHY VEHICLE. AS THESE 2 ARE JUNK. but they still wont do a thing totally rude guys down there and very unproffesional. They also only had one key for the car and told me to go to vw it would be 15.00 . hahaha ya right I went to vw and a valet key is 85.00 which wont even drive the vehicle. a second working key is 300!!!! i spend over 700.00 going there 3 times for 2 lemons. these guys are terrible. scamming people is not a good way to do business. Buyer beware. Thanks now I am STRANDED!!
