- Report: #1310446
Complaint Review: Bruegger's Bagels - East Greenbush New York
-
Author Confirmed
Why?
Bruegger's Bagels
RT 4 and 20 Rensselaer County Plaza East Greenbush, 12144 New York, USA
Phone:
518-283-2219
Web:
https://www.brueggers.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Bruegger's Bagels Bruegger's Bagels Overcharging Customers East Greenbush New York
Bruegger's Bagels overcharges customers for breakfast sandwhichs even after I complained about this problem two months ago. June 09, 2016, I ordered a bagel with ham and swiss cheese-no eggs, with a large coffee and was charged $10.05. I explained to the person that the price was too high and that I had made a complaint about the inconsistancy of pricing in the past. She made deductions and apologized, she stated that she came from a different store. She went on to say that the customer was supposed to tell her if they got the breakfast or lunch portion. I told her it was 8:25 am and asked her why would she assume it was a lunch portion? The sandwhich clearly had the letters MC on it, why wouldn't the person making the sandwhich identify which portion I was given since it is very important information when determining pricing. The cost of my sandwhich went down almost $4.00! This store overcharges on a regular basis. The person that had rang me out was a General Manager, shouldn't she know better than anyone how much a sandwhich cost? Bruegger's Bagels also never provides an itemized reciept, this was they can cheat customers without them knowing about it or having evidence of the overcharges.
