I wish I had read about this company on this site before I signed up with them..(I also wrote comments under rebuttal of this company under the report "There is nothing FREE about this company.") Luckily I was not out any money for this company (that can be replaced) but out of a lot of time (which can't.)
The company is completely unresponsive, my lifeline cell phone stopped working after about 30 days. You call, wait on hold for a long time before you are told to leave a message for a call back as they are busy, doesn't happen. When you try to reach a chat online agent, you either get a form for them to contact you back (cause again their busy) or just sent to their discussion forum. When you email them, sometimes you get an error message, when they DO respond, and you respond with the info they need, you don't get a reply. The only time they answer quickly is when you sign up for their lifeline program. Anyone else who has had bad service with this company please file a complaint both online and for good measure on the phone with this company with your public utility agency so they can forward it to the FCC so they can pull their lifeline status.
Online form for CA PUC
https://appsssl.cpuc.ca.gov/cpucapplication/
Evagoblog
TORRANCE,#2Author of original report
Tue, January 06, 2015
Dispute it, dispute it, dispute it with your credit card company, for not receiving what you paid for!
Evagoblog
TORRANCE,#3Author of original report
Tue, January 06, 2015
are not on their yet, they show that they are written by me, they are not the ones attacking the author of that report.