- Report: #832878
Complaint Review: Bull Run Boots - Manassas Virginia
Reported By:
Xiaosheng -
Hoboken, New Jersey, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Bull Run Boots
10884 Sudley Manor Dr. Manassas, 20109 Virginia, United States of America
Phone:
703-330-8188
Web:
www.bullrundboots.com
Categories:
Business Rating:
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Bull Run Boots Richard Perryman Has refused the "full refund" promised in e-mail 23 Dec. 2011 Manassas, Virginia
On 29 August 2011 I placed an order for a custom-made pair of Liberty boots. The phone order was followed-up with an e-mail, and paid in full with my credit card. The boots which were sent to me on 23 December 2011, were not the ones I ordered.
In his e-mail 23 December 2011, Richard Perryman stated "I will give you the option to cancel this order for a full refund."
After false assurances that a return label would be sent, I mailed the boots back to Richard Perryman at Bull Run boots. They arrived at 1:44pm 9 January 2012.
Since then I have received more false assurances that the refund ($1,649.99) would be credited to
my account.
It is quite obvious that Bull Run Boots has no intention of doing what it states in its
e-mail messages and should not be trusted.
In his e-mail 23 December 2011, Richard Perryman stated "I will give you the option to cancel this order for a full refund."
After false assurances that a return label would be sent, I mailed the boots back to Richard Perryman at Bull Run boots. They arrived at 1:44pm 9 January 2012.
Since then I have received more false assurances that the refund ($1,649.99) would be credited to
my account.
It is quite obvious that Bull Run Boots has no intention of doing what it states in its
e-mail messages and should not be trusted.
